Summary
Overview
Work History
Education
Skills
Timeline
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William Watson

Williamstown

Summary

Dynamic Senior Service Associate at UPS Healthcare with a proven track record in ensuring compliance and accuracy in medical logistics. Recognized for exceptional problem-solving and detail-oriented approach, enhancing operational efficiency. Adept at team collaboration and training, driving improvements in shipment processing and customer satisfaction. Skilled in data entry and analysis to support logistics operations. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

9
9
years of professional experience

Work History

Senior Service Associate

UPS Healthcare
06.2024 - Current

UPS Healthcare is a division of United Parcel Service that focuses on medical logistics. Providing solutions for pharmaceuticals, clinical trials, and lab logistics. Specializing in transporting temperature sensitive items.

  • Assured the accuracy for daily domestic, weekly large scale domestic, and international orders. While, maintaining compliance with FDA regulations.
  • Assisted in training new associates on best practices for handling and processing shipments.
  • Coordinated with colleagues to align efforts, streamline processes, and exceed operational goals.
  • Coordinated with supervisors to prioritize tasks, ensuring the most urgent shipments were processed first.

Warehouse Worker

LaserShip
05.2023 - 04.2024

LaserShip is a leader is last-mile delivery solutions.

  • Loaded, unloaded, and moved material to and from storage and production areas.
  • Sorted packages accurately based on location.
  • Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.

Forklift Operator/Laborer

RailWorks Corporation
08.2021 - 01.2022

RailWorks Corporation is a specialty construction company for track projects across North America.

  • Loaded, unloaded, and moved railroad materials to designated areas.
  • Preformed specialized tasks as required for rail installation and maintenance.
  • Kept accurate records of materials moved within warehouse to quickly locate inventory and keep facility operating smoothly.
  • Facilitated collaborative work environment, readily assisting colleagues in heavy lifting tasks.

Multiple Roles

Pennsauken County Club (Marco's Restaurant)
03.2016 - 08.2021

Pennsauken Country Club is a premier golf course and event venue with dining services.

  • Assisted bar tenders by stocking and cleaning bar areas as a Bar Back.
  • Served non-alcoholic beverages for banquets and parties as a Soda Bar Attendant.
  • Cleared tables for weddings and banquets, ensuring timely service.
  • Worked effectively in fast-paced environment and assisted wherever need be.

Education

High School Diploma -

Haddon Heights High School
Haddon Heights, NJ
06-2018

Skills

  • Customer Satisfaction
  • Detail Oriented
  • Reliability
  • Team Collaboration
  • Problem Solving
  • Time Management
  • Data Entry and Analysis

Timeline

Senior Service Associate

UPS Healthcare
06.2024 - Current

Warehouse Worker

LaserShip
05.2023 - 04.2024

Forklift Operator/Laborer

RailWorks Corporation
08.2021 - 01.2022

Multiple Roles

Pennsauken County Club (Marco's Restaurant)
03.2016 - 08.2021

High School Diploma -

Haddon Heights High School
William Watson