Kent Burgdorfer
Valencia,CA
Summary
Resourceful Technical Trainer with 10+ years of Security & Cloud experience tracking IT trends for curriculum inclusion. Lends well-versed approach to presenting engaging, hands-on material. Extensive familiarity breaking down technical concepts and processes. Hands-on development of technology training resources to surpass organization's skill-level expectations. Engaging with & solving customers' design, implementation, migration and upgrade problems with infrastructure and applications.
Overview
18
18
years of professional experience
9
9
Certifications
Work History
Senior Technical Trainer
Amazon Web Services
- Deliver instructor-led classroom training to end-user customers and partners, (Commercial, GovCloud, and Amazon Dedicated Cloud markets) on a regular schedule with excellent oral presentation skills, interpersonal communication, writing skills and perform live service demonstrations across a broad array of AWS services
- Assist individuals and customers with troubleshooting environments and applications
- Maintain working knowledge of AWS services, integrations and concepts
- Designing applications and environments following the Well Architected Best Practices
- Lead discussion with customers on optimizing costs and creating cost savings
- Certified Amazon Authorized Instructor (AAI)
- List of classes certified currently teaching: Architecting on AWS, Developing on AWS, System Operations on AWS, Advanced Developing, Advanced Architecting on AWS, DevOps Engineering on AWS, Developing Serverless Solutions on AWS, Security Engineering on AWS, Governance at Scale, Cloud Financial Management on AWS, Migrating to AWS, Security Best Practices
- Perform duties as a Certification SME (Subject Matter Expert) such as writing new practice exam questions, review current exam items for validity and difficulty
- Perform duties as Global SME for all security based class material such as creating content, designing labs, reviewing content, performing alpha and beta teaches
- Demonstrate a strong “stage presence” and ability to manage a classroom of adult learners
- Assist in the developing & maintaining of technical training content
- Mentor and train internal and external authorized trainers as part of a “Train the Trainer” program
- Work with key vendors and internal stakeholders to ensure accurate, effective training content
- Help shape the ongoing strategy and mission of the AWS training program
- Assist in the development of a formalized Train-the-Trainer program for our Authorized Training Center partners and Contractors
- Created a process for certifying new trainers by having them demonstrate their ability to teach across three categories: Student Interactions, Content Knowledge and Demonstrations.
System Administrator IV
JT4llc
- Maintain TS/SCI Security Clearance
- Develop internal training programs
- Teach CompTIA Security+ certification classes
- Consult with managers about ICs’ demonstrated job knowledge to provide recommendations in regards to placement, roles and performance
- Provide real-time operational mission support within the various sections of the work center
- Lead work center personnel in accomplishing real-time operational mission support
- Install, configure, and maintain EMC Isilons and VNX storage arrays
- Migrate real time data to new storage systems
- Harden Windows images (Win 7 & 10) for DOD SCAP compliance
- Assist in the design, testing, and implementation of Windows 10 migration of all work stations
- Configure & maintain virtual clients using Citrix Provisioning Services
- Maintain security posture on workstations, servers, and data centers
- Assist in the design and implementation of Windows Active Directory environment w/ OTP tokens
- Destroy media in accordance with DOD regulations
- Maintain equipment to include problem isolation and repair to the lowest repairable unit level
- Oversee work center personnel in the performance of Preventative Maintenance Inspection (PMI) activities on networking equipment.
Field Engineer II
JT3
- Conducts research and reference reading to assist higher-level engineers in obtaining technical information and keeps informed of currently approved standards, codes, and procedures applied to engineering specialty
- Performs engineering or other highly technical tasks that are varied and may be somewhat difficult in character
- Plans and carries out successive engineering steps and resolves technical problems by standard practices and techniques, such as tolerance studies and design calculations
- Supports projects with limited scope or parts of more complex projects with detailed instructions on the intent and scope of the documents to be prepared
- Generate sections of design specifications of more complex projects or complete specifications of less complex projects
- Using computer-assisted test methods, conducts laboratory investigations on equipment or systems
- Assists in preparation of reports, correspondence or technical studies
- Studies currently approved standards, codes, and procedures applied to the engineering specialty
- Prepare, deliver and submit technical presentations for in-process design and review meetings
- Perform administration roles on servers
- Configure/Maintain hardware and operating environments as needed to complete assigned tasks and to assure a high level of availability in Real Time environments
- Provides technical expertise on specific products, operating systems and specialized environments.
Systems Analyst 3
Unisys/JT3
- Perform administration roles on cross team and cross site development systems
- Perform administration roles on servers used for web environment applications
- Create Quality Assurance procedures to streamline development of programs
- Run & configure various penetration tools to verify that all products tested & developed meet compliancy with DISA STIGs and industry standards in regards to security and fortification of applications such as Fortify and Web Inspect
- Audit and report test results, problems and issues
- Configure the necessary hardware and operating environments as needed to complete assigned testing
- Provides technical expertise on specific products, operating systems and specialized environments
- Writes and assists in the development of test plans and test procedures
- Completes assigned security and test related tasks
- Review of test process as they are developed.
Test & Instrumentation Engineer
National Technical Systems
- Build and maintain data collection systems
- Write and assist in the development of test plans and test procedures
- Set up data instruments, sensors, test consoles, other various support equipment
- Engineer various types of tests and test beds based on engineering requirements and technical documents
- Design and write various instruction manuals and Standard Operation Procedures
- Design, diagnose, repair numerous types electronic equipment including specialized soldering
- Run various types of specialized testing including structural, vibration, shock, environmental
- Analyze & evaluate test data for completion of test requirements, unknown anomalies, and failures
- Design and build control systems and automation of projects, tests & test stands, and operating equipment such as environmental chambers & conditioners
- Maintaining A2LA quality standards.
Board President (Volunteer Position)
Lakes Town Council
08.2014 - 08.2016
- Lead regular council meetings
- Provided oversight to budget and planning
- Consulted regularly with legislative officials
- Aligned priorities and duties for council members.
Education
Masters of Business Administration (with Academic Honors) - Business Administration
University of Phoenix
Lancaster, CA03.2017
Associates of Computer Science degree in Computer Networking (with Academic Honors) - Computer Science
ITT Technical Institute
Sylmar, CA09.2009
Bachelors of Computer Science degree in Data Communications (with Academic Honors & Valedictorian) - Computer Science
ITT Technical Institute
Sylmar, CA09.2009
Skills
- Coaching and Mentoring
- Advanced Technical Knowledge
- Subject matter expertise
- Proficient in implementing AWS services, design concepts & best practices
- Proficient in Microservices Architectures & Development Concepts
- Training delivery (Virtual, In-person, Recorded Video)
- Creative Solution Development
- Training Material Development
- Client Relationship Management
- Security and Compliance
- Systems design
- DevOps Implementation
Certification
- Amazon Web Services, 5/26/23, 5/26/26, Certified DevOps Engineer – Professional (DOP)
- Amazon Web Services, 10/8/21, 10/8/24, Certified Solutions Architect – Professional (SAP)
- Amazon Web Services, 3/29/21, 3/29/24, Security - Specialist (SCS)
- Amazon Web Services, 7/27/19, 6/7/26, Certified Cloud Practitioner (CLF)
- Amazon Web Services, 1/4/19, 10/8/24, Certified Solutions Architect – Associate (SAA)
- Amazon Web Services, 6/10/19, 5/26/26, Certified SysOps Administrator – Associate (SOA)
- Amazon Web Services, 6/7/23, 6/7/26, Certified Developer – Associate (DVA)
- CompTIA, 1/23/17, CTT+ (Certified Technical Trainer)
- CompTIA, 4/15/13, 4/15/25, Security+ CE
- ManTech Advanced Systems International, Inc, 2/20/15, Risk Management Framework (RMF)
- Defense Information Systems Agency (DISA), 2/12/14, Security Requirements Guide (SRGs) & Security Technical Implementation Guides (STIGs) Training
Timeline
Board President (Volunteer Position)
Lakes Town Council
08.2014 - 08.2016
Senior Technical Trainer
Amazon Web Services
System Administrator IV
JT4llc
Field Engineer II
JT3
Systems Analyst 3
Unisys/JT3
Test & Instrumentation Engineer
National Technical Systems
Masters of Business Administration (with Academic Honors) - Business Administration
University of Phoenix
Associates of Computer Science degree in Computer Networking (with Academic Honors) - Computer Science
ITT Technical Institute
Bachelors of Computer Science degree in Data Communications (with Academic Honors & Valedictorian) - Computer Science
ITT Technical Institute