Kathleen (Kathy) Belabed
Taunton,MA
Summary
Personable Medical Assistant bringing 21 years of hands-on experience balancing administrative and clinical duties to achieve patient satisfaction. Offering thorough understanding of medical registration process and procedures to streamline client processing. Quick learner proficient in office equipment operations and job-related software. Compassionate and respectful collaborator recognized for delivering high-quality healthcare and excellent customer service.
Overview
21
21
years of professional experience
2
2
Certification
Work History
Admitting Clerk
Steward Morton Hospital
Taunton, MA
12.2019 - 08.2023
- Greeted and registered new patients, checked for accuracy of demographic information, and updated existing records.
- Collected co-pays, verified insurance eligibility using web-based applications and entered data into system.
- Provided excellent customer service to all customers, including visitors, vendors and employees.
- Initiated medical record numbers for new admissions and registrations ensuring accuracy of information entered into the computer system.
- Demonstrated ability to use multiple computer systems simultaneously while entering data accurately.
- Complied with HIPAA guidelines when handling confidential patient information at all times.
Patient Access Coordinator/New Patient Coordinator/ Certified Medical Assistant /Medical Secretary
Steward Medical Group (Formerly Caritas)
Brockton, MA
07.2002 - 08.2023
- Worked in Internal Medicine, Specialty office with Pulmonary, Vascular, Surgical, Ob/ Gyn and Hem/Onc
- Floated to many offices to cover as Front Desk and MA clinical roles over the years.
- Worked with Athena, ECW, Meditech, Trizzeto, and others
- Precepted new employees
- Coordinated patient intake processes, including obtaining medical records from outside sources, verifying insurance eligibility, collecting co-pays and scheduling follow up visits as needed.
- Collaborated closely with clinical staff members to ensure that all necessary documents were obtained prior to treatment being rendered.
- Processed referrals from primary care physicians and other healthcare providers.
- Assisted in obtaining prior authorizations from insurance companies.
- Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Administered injections, medications and treatments as directed by the physician.
- Developed relationships with referring physicians and other health care providers to ensure the efficient flow of patient referrals.
Externship Supervisor/Mentor for Medical Assistant Students
Lincoln Tech/ Massasoit CC/ Salter School
Brockton, MA
01.2008 - 01.2013
- 6-8 week externships
- Supervised and coordinated the daily activities of medical assistants; monitored workflow to ensure timely completion of tasks.
- Provided guidance to medical assistants regarding patient care protocols, safety measures, and infection control practices.
- Evaluated performance of medical assistants through observation and review of work quality; provided feedback to improve performance.
Education
Diploma And Certificate - Certified Medical Assistant Program/Accredited
Southeastern Technical Institute
South Easton, MA05-2002
High School Diploma -
Southeastern Regional Vocational Technical High School
South Easton, MA06-1989
Skills
- Medical Scheduling
- Communication skills
- Computer skills
- Medical Terminology
- EMR systems
- Hospital experience
- EMR, Athena, ECW
- Scheduling
- EKG
- Experience Administering Injections
- Mentoring
- Organizational skills
- Meditech
- HIPAA Compliance
- Collecting Co-Pays
- Outlook
- Front Desk Operations
Affiliations
- American Association of Medical Assistants /Cert ID #98893 expire: 08/31/2024
- AAMA/ Greater Fall River Chapter Member
- Massachusetts Society of Medical Assistants, Inc.
Certification
- 1991 Certified Nursing Assistant Course. State of MA
- 1992 – Certified Home Health Aide Course, State of MA
- 1999 – Restorative Certified Nursing Assistant, State of MA
- 1996 - Present Obtained CPR Certification/ American Red Cross
- 2002 - Present AAMA/ Certified Medical Assistant (Nationally)
Volunteer Experience
2000-2007, Cub Scout Tiger Leader, Pack 11 Raynham, MA
References
References available upon request.
Timeline
Admitting Clerk
Steward Morton Hospital
12.2019 - 08.2023
Externship Supervisor/Mentor for Medical Assistant Students
Lincoln Tech/ Massasoit CC/ Salter School
01.2008 - 01.2013
Patient Access Coordinator/New Patient Coordinator/ Certified Medical Assistant /Medical Secretary
Steward Medical Group (Formerly Caritas)
07.2002 - 08.2023
Diploma And Certificate - Certified Medical Assistant Program/Accredited
Southeastern Technical Institute
High School Diploma -
Southeastern Regional Vocational Technical High School
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