Hi, I’m
Kylah Belk
Johnstown,CO
Summary
Hard-working employee with hours of customer service experience; used to fast-paced and demanding environments. Easily adaptable to directions or tasks given/needed. Team player devoted to promoting a safe and positive crew/work climate.
Ready to learn and benefit from new experiences and opportunities.
Overview
3
years of professional experience
Work History
Ziggi's CoffeeWindsor, CO
Barista - Shift Lead
12.2021 - 03.2023
Job overview
- Prepared and served coffee, hot or iced, blended coffees, smoothies, and teas.
- Trained new employees on preparing and serving orders correctly.
- Led and mentored all new hires on proper customer etiquette and service expectations.
- Maintained calm demeanor during high-volume periods and special events.
- Greeted and communicated with customers to take beverage orders and accurately process payments.
- Completed thorough opening, closing and shift change responsibilities to maintain a functional and successful operation.
Casa Real Mexican RestaurantLoveland, CO
Hostess/Busser
05.2021 - 10.2021
Job overview
- Greeted and welcomed incoming guests to escort to assigned dining area and present menus.
- Communicated with servers about new tables, changes in orders, and customer demands.
- Answered phone calls to answer customer questions and input orders into the system correctly.
- Wiped down tables, chairs, and removed trash and dirty dishes to keep tables clean and available.
- Helped employees complete required activities during peak periods.
Chick-fil-ALoveland, CO
Front of House Worker
06.2020 - 06.2021
Job overview
- Explained menu items, took orders, and processed full payments while maintaining a positive customer experience.
- Staying level-headed while needing to multitask many situations at once.
- Kept orders going to the correct customer making sure the operation ran as smooth and efficient as possible.
- Placing product in the correct bag/area ensuring the customers happiness.
- Stocked service areas with supplies during slow periods.
Education
Mountain View High SchoolLoveland, CO
High School Diploma
05.2022
University Overview
- Honors Degree - Recipient
- AP Courses
- 3.6 GPA
Skills
- Adaptive
- Determination
- Creative
- Welcoming/Approachable
- Leadership
- Communication
Timeline
Barista - Shift Lead
Ziggi's Coffee
12.2021 - 03.2023
Hostess/Busser
Casa Real Mexican Restaurant
05.2021 - 10.2021
Front of House Worker
Chick-fil-A
06.2020 - 06.2021
Mountain View High School
High School Diploma
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