KC Lao
Sacramento,CA
Summary
Seeking an opportunity that allows me to contribute my diverse skill set while furthering personal and professional development. Eager to be a valuable asset to a forward-thinking team and contribute positively to the organization's success.
Overview
15
15
years of professional experience
Work History
Table Games Dealer
Cache Creek Casino Resort
09.2023 - Current
- To conduct the games according to established rules and procedures
- Managed chips and money transactions with attention to detail to prevent fraud.
- Greet players, answer questions about the game rules and assist with placing bets
- Friendly, professional and able to handle customer inquiries
- Maintaining the cleanliness and organization of the assigned tables
- Comprehensive understanding of the specific games that I deal
- Strong mathematical abilities and the ability to maintain focus and composure in a fast-paced environment
- Deals Black Jack, Pai Gow, Casino War and Three Card Poker
Family Resource Coordinator
Aid AmeriCorps
10.2018 - 08.2019
- Facilitate parenting education workshops, conduct outreach
- Assist in the coordinate of community events
- Provide resources/referrals to meet parent/family’s needs
- To help families cope with stress, improve relationships
- Navigate various challenges associated with raising children
- Support for families experiencing domestic violence or homelessness.
- Participated in community events to promote services and engage with public.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Excel Interpreting & Translating
Excel Interpreting LLC
02.2017 - 10.2018
- Translated documents for research departments, supporting data collection and reporting.
- Reviewed final works to spot and correct errors in punctuation, grammar, and translation.
- Worked with other translators to facilitate real time conversations.
- Repeated and restructured complex translations to optimize understanding.
- Provided verbal summaries of non-English documents to diverse audiences.
- Interpreted conversations between foreign language-speaking clients and others.
- Interpreted spoken and written languages other than English and vice versa.
- Interpreted conversations simultaneously to help both parties conduct business, handle medical needs or manage personal concerns.
Home Health Care Provider
IHSS Sacramento
04.2009 - 12.2016
- Provided assistance to clients by handling household cleaning duties, managing schedules, and transporting to and from medical appointments.
- Interacted kindly with patients and families and displayed positive, outgoing attitude, resulting in establishment of long-term, professional relationships.
- Administered medication as directed by physician.
- Assisted disabled clients to support independence and well-being.
- Offered support for client mental and emotional needs to enhance physical outcomes and overall happiness.
- Provided patients with assistance in completing daily tasks, reducing daily burden on family members.
- Developed rapport to create safe and trusting environment for care.
Education
High School Diploma -
Atwater High School
Atwater, CA06.2001
No Degree - Business Administration
University of California, Merced
Merced, CA08.2001
Skills
- Leadership and Supervision
- Attention to detail
- Time management
- Customer service
- Team collaboration
Timeline
Table Games Dealer
Cache Creek Casino Resort
09.2023 - Current
Family Resource Coordinator
Aid AmeriCorps
10.2018 - 08.2019
Excel Interpreting & Translating
Excel Interpreting LLC
02.2017 - 10.2018
Home Health Care Provider
IHSS Sacramento
04.2009 - 12.2016
High School Diploma -
Atwater High School
No Degree - Business Administration
University of California, Merced