KC Nichoalds
Chapin,SC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Shift Lead
Pawlins Total Pet Care
04.2021 - 06.2023
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Trained and mentored new employees to maximize team performance.
- Kept employees operating productively and working on task to meet business and customer needs.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Helped store management meet standards of service and quality in daily operations.
Receptionist
The Rovervelt
07.2020 - 04.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed multiple tasks and met time-sensitive deadlines.
Team Assistant
Culinary Kids Mandevile
01.2018 - 02.2020
- Built strong relationships with customers through positive attitude and attentive response.
- Promoted high standards through personal example to help each member understand expected behaviors and standards.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
Education
Bachelor of Arts - Music Performance With General Studies
Loyola University New Orleans
New Orleans, LA05.2022
Skills
- Team Contribution
- Client Correspondence
- Effective Listening and Communication
- Managing Operations and Efficiency
- Work Delegation
- Employee Coaching and Mentoring
- Verbal and Written Communication
- Customer and Client Relations
- Telephone Skills
- Time Management
- Organization and Efficiency
- Making Appointments
Timeline
Shift Lead
Pawlins Total Pet Care
04.2021 - 06.2023
Receptionist
The Rovervelt
07.2020 - 04.2021
Team Assistant
Culinary Kids Mandevile
01.2018 - 02.2020
Bachelor of Arts - Music Performance With General Studies
Loyola University New Orleans
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