K. Danielle Dempsey
Flagstaff,AZ
Summary
Compassionate Registered Nurse with over 20 years of healthcare experience in offering comprehensive patient care in many different environments. Works well with diverse patient populations and fosters trusting relationships to improve outcomes. Efficiently coordinates with healthcare professionals to advance patient care. Quality-focused and efficiency-driven leader.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RN Care Manager
Northern Arizona Healthcare
11.2023 - Current
- Improved patient outcomes by providing high-quality nursing care and implementing evidence-based practices.
- Enhanced patient satisfaction through effective communication, empathy, and timely response to their needs.
- Collaborated with interdisciplinary teams for comprehensive patient care plans, resulting in better health outcomes.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
RN Navigator
NAH Medical Oncology Clinic
04.2023 - 11.2023
- Explained course of care and medication side effects to patients and caregivers in easy-to-understand terms.
- Built partnerships with local agencies and groups to assist with patient care, support or educational needs.
- Synchronized care with multidisciplinary team to promote timely follow-up of treatment and supportive care recommendations.
- Facilitated timely scheduling of appointments, diagnostic testing and procedures to advocate for patients, expedite plan of care and promote continuity.
Interim Practice Supervisor Primary Care
NAH
06.2022 - 04.2023
- Fostered excellence by example by "setting pace" and being hands on mentor to clinical staff.
- Motivated and supervised 15 Providers and Medical office staff in delivering quality patient care.
- Communicated effectively with staff members, physicians and patients, employing active listening and interpersonal skills.
- Assessed processes and procedures, complying with OSHA and HIPAA regulations.
- Developed close working relationships with front office and back office staff.
- Addressed and remedied all patient or team member issues.
- Handled job duties for staff members which were unavailable or out of office.
RN Case Manager
NAH-Children's Health Center
01.2021 - 06.2022
- Assesses and examines patients and documents history of current and previous conditions, diseases and injuries along with medications currently being taken.
- Liaised with physicians regarding patient needs, performance and changes.
- Prepares clinical notes and updates for review by specialty physician
- Takes active role in patient and family planning process, detailing instructions and responding appropriately and effectively to questions and concerns.
- Developed and modified patient care plans and assisted interdisciplinary team in identifying client needs and goals to determine priorities of care
RN, Dialysis
Davita Inc.
06.2020 - 01.2021
- Provided in-patient care for 4 dialysis patients simultaneously focusing on providing clean, safe and comfortable treatment environment
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties
- Administered medications while monitoring patient condition, including interpreting and tracking EKG readings, identifying irregular telemetry readings and updating team members on changes in stability or acuity to adjust care plans
- Delivered outstanding care to patients with various diagnoses and managed care from treatment initiation through to completion
- Cleaned and connected to access sites, including fistulas, grafts, and catheters, by following infection control protocols
Ambulatory Surgery Center Nurse Manager/RN Staff Nurse
Barnet Dulaney Perkins Eye Center
01.2014 - 06.2020
- Supervised & managed the daily activities of 2 surgery centers with a surgery team consisting of up to 15 physicians, nurses & support staff
- Demonstrated strong collaboration, facilitation & leadership skills; ability to establish & maintain good working relationships with all levels of employee's & medical providers
- Achieved high staff morale & retention through effective communication, prompt problem resolution, proactive supervisory practices & facilitating a proactive work environment
- Conducted monthly in-services & staff meetings to educate staff & facilitate good communication
- Ensured compliance with healthcare regulations by conducting regular audits and implementing corrective action plans as needed.
Education
Bachelor of Science - Nursing
Grand Canyon University
Phoenix, AZ2013
Associate of Applied Science - Nursing
Coconino Community College
Flagstaff, AZ2010
Skills
- Team Support
- Staff Training & Development
- Effective Communication
- Workflow Management
- Anticipate Needs of All Team Members
- Motivational Leadership
- Case Management
- Following Up with Patients
- Medication Side Effect Knowledge
- Specialized Healthcare Referrals
- Compassionate and Caring
- Care Coordination
Certification
- Registered Nurse in AZ, License number RN166670,Expires 4/1/2027
- Basic Life Support (BLS) Certification -Exp. 6/30/25
Timeline
RN Care Manager
Northern Arizona Healthcare
11.2023 - Current
RN Navigator
NAH Medical Oncology Clinic
04.2023 - 11.2023
Interim Practice Supervisor Primary Care
NAH
06.2022 - 04.2023
RN Case Manager
NAH-Children's Health Center
01.2021 - 06.2022
RN, Dialysis
Davita Inc.
06.2020 - 01.2021
Ambulatory Surgery Center Nurse Manager/RN Staff Nurse
Barnet Dulaney Perkins Eye Center
01.2014 - 06.2020
Bachelor of Science - Nursing
Grand Canyon University
Associate of Applied Science - Nursing
Coconino Community College
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