Summary
Overview
Work History
Education
Skills
Timeline
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Kennith Bayless

Summary

Highly skilled and detail-oriented Inventory Specialist Lead with 5+ years of experience in managing and optimizing inventory control processes. Proven track record of reducing costs, improving accuracy, and increasing efficiency through strategic planning, accurate forecasting, and effective team leadership. Possesses strong analytical skills, exceptional problem-solving abilities, and a demonstrated ability to meet and exceed productivity goals. Adept at fostering positive working relationships with cross-functional teams and vendors to ensure seamless coordination and execution of inventory management initiatives. Excel in fast-paced environments and thrive under pressure to consistently deliver exceptional results.

Overview

19
19
years of professional experience

Work History

Inventory Specialist Lead

CTDI
11.2023 - Current
  • Supervised a team of inventory specialists to ensure accurate tracking and monitoring of all inventory levels
  • Developed and implemented inventory management procedures to streamline processes and improve efficiency
  • Conducted regular audits to identify discrepancies and implement corrective actions
  • Trained new team members on inventory processes and best practices

Digital Team Lead

Walmart
09.2022 - 10.2023
  • Collaborated with cross-functional teams to align digital marketing efforts with overall business goals and objectives, resulting in a cohesive brand message across all digital channels.
  • Mentored and coached team members to enhance their skills and talents, resulting in improved team performance and job satisfaction levels.
  • Managed digital projects from concept to completion, ensuring deadlines were met and deliverables exceeded client expectations.

Field Project Supervisor

Walmart
02.2018 - 09.2022
  • Managed and led a team of field technicians to successfully complete and deliver projects on time and within budget
  • Conducted regular site visits to oversee progress, address any issues, and ensure adherence to safety protocols
  • Implemented quality control measures and conducted inspections to uphold high standards of workmanship
  • Prepared and presented project status reports, updates, and final deliverables to senior management and clients

Customer Service Manager

Walmart
10.2006 - 02.2018
  • Implemented new customer service policies and procedures that resulted in a 20% increase in overall customer satisfaction scores.
  • Managed customer escalations and resolved complex issues in a timely and professional manner, resulting in a 15% decrease in escalated complaints.
  • Developed and maintained key performance indicators (KPIs) to track team performance and identify areas for improvement, leading to a 10% increase in first call resolution rate.
  • Led a team of 15 customer service representatives, providing training, guidance, and support to ensure exceptional customer satisfaction.
  • Led a team of 50 employees in the retail department, overseeing hiring, training, and performance evaluations to ensure a high level of customer service and operational efficiency
  • Implemented new inventory management system resulting in a 20% decrease in overstock and a 15% increase in inventory turnover rate
  • Developed and executed departmental sales strategies that led to a 10% increase in revenue within the first year
  • Conducted regular team meetings to communicate goals, KPIs, and provide feedback, leading to improved employee morale and productivity
  • Collaborated with cross-functional teams to streamline processes and improve communication across departments, resulting in a more cohesive and efficient work environment

Education

Associates - Business Administration

Mineral Area College
Park Hills, Missouri
05-2008

Skills

  • Microsoft Office
  • Organization
  • Inventory SAP system
  • Inventory MASC system
  • Workday HR system
  • Team Management

Timeline

Inventory Specialist Lead

CTDI
11.2023 - Current

Digital Team Lead

Walmart
09.2022 - 10.2023

Field Project Supervisor

Walmart
02.2018 - 09.2022

Customer Service Manager

Walmart
10.2006 - 02.2018

Associates - Business Administration

Mineral Area College

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