Ke Lam

Rite-Aid Pharmacy

07.2020 - Current

Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.
Boosted customer loyalty by providing friendly, knowledgeable assistance on drug interactions and side effects.
Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
Contributed to the reduction of prescription wait times by promptly addressing refill requests and insurance authorizations.
Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
Supported inventory management initiatives through accurate record-keeping of received shipments and expired medications for disposal purposes.
Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.

Similar Profiles