Overview
Work History
Education
Skills
Certification
Timeline
BusinessDevelopmentManager

Kea Mason

San Angelo,TX

Overview

4
4
years of professional experience
1
1
Certification

Work History

Cashier/Customer Service

Taco villa Crew Member
06.2018 - 07.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Cashier/Customer Service

McDonald's
06.2015 - 07.2018
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Answered questions about store policies and addressed customer concerns.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.

Education

Dental Hygiene - Medical Assisting

Eastern New Mexico University
Portales, NM

High school diploma -

Brownfield High School
TX
05.2022

Skills

  • Cashiering (5 years)
  • Cleaning Experience (1 year)
  • Food Service (4 years)
  • Customer Service (5 years)
  • Kitchen Experience (1 year)
  • Cash Handling (3 years)
  • Sales (1 year)
  • Communication Skills (3 years)
  • Computer Skills (Less than 1 year)
  • Serving Experience (1 year)
  • Restaurant experience (2 years)
  • Food safety (2 years)
  • Food preparation (Less than 1 year)
  • Micros POS (1 year)

Certification

Microsoft Office Specialist

Timeline

Cashier/Customer Service

Taco villa Crew Member
06.2018 - 07.2019

Cashier/Customer Service

McDonald's
06.2015 - 07.2018

Dental Hygiene - Medical Assisting

Eastern New Mexico University

High school diploma -

Brownfield High School

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Kea Mason