Keagan Jump
Lenoir,NC
Summary
I am a highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. I am able to adept at working effectively unsupervised and quickly mastering new skills. I am a hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. I am great with numbers and have good costumer service.
Overview
5
5
years of professional experience
2023
2023
years of post-secondary education
Work History
Dietary Cook/ Dietary Aide
Hickory Falls Health and Rehabilitation
Granite Falls, Nc
04.2023 - Current
- Prepared nutritious meals following dietary guidelines and resident preferences.
- Monitored food safety standards during meal preparation and service.
- Maintained cleanliness of kitchen and dining areas to ensure hygiene compliance.
- Assisted in training new kitchen staff on cooking procedures and safety practices.
- Adapted recipes to meet individual dietary restrictions and health needs.
- Prepared meals for patients according to dietary requirements and restrictions.
- Cooked and served food and meals in accordance with planned menus, diet plans, recipes, portions and temperature control procedures.
- Maintained routine meal schedules and serving times.
- Followed all safety regulations when handling food and kitchen utensils.
- Communicated effectively with other staff members regarding dietary needs and requests.
- Kept up-to-date records of all dietary menus and recipes used.
- Ensured proper storage of prepared foods at appropriate temperatures.
- Performed basic maintenance duties such as cleaning tables, sweeping floors.
- Changed and sanitized cutting boards, benches and surfaces to avoid cross-contamination.
- Adjusted seasoning, garnishes, portion sizes as necessary for special diets.
- Instructed new staff in proper food preparation, food storage, use of kitchen equipment and sanitation and safety issues.
Cashier
Dunham's Sports
Lenoir, NC
02.2022 - 01.2024
- Managed customer transactions effectively at Dunham's Sports checkout.
- Assisted customers with product inquiries and store navigation.
- Ensured cleanliness and organization of checkout area and merchandise displays.
- Handled customer returns and exchanges according to store policies.
- Educated customers on promotions and loyalty programs available in-store.
- Supported inventory management by restocking shelves as needed.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Greeted customers and answered any questions they had about the store's products and services.
- Worked closely with front-end staff to assist customers.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Processed sales transactions to prevent long customer wait times.
- Conducted price checks for special orders or discounts as requested by customers.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
Crew Member
Wendy's
Lenoir, NC
07.2021 - 02.2022
- Clean dinning room
- Close down dinning room
- Serve customers
- Take customer orders
- Answering questions
- Restocking front counter
- Helping where help is needed
- Customer service
Education
South Caldwell High School
Hudson, NcSkills
- Meal preparation
- Food safety compliance
- Recipe adaptation
- Kitchen sanitation
- Dietary guidelines adherence
- Customer service
- Team collaboration
- Time management
- Staff training
- Effective communication
- Problem solving
- Attention to detail
- Adaptability to needs
- Networking skills
- Recipe modification
- Food prep techniques
- Nutritional supplementation
- Sanitary practices
- Staff instruction
- Kitchen organization
- Cooking techniques
- Plates presentation
- Temperature control
- Nutrition
- Nutritional deficiencies
- Supply restocking
- Safe food handling
- Professionalism
- Problem-solving
- Cash handling
- Point of sale operation
- Customer assistance
- Sales processing
- Conflict resolution
- Promotions and discounts
- Clear communication
- Refunds and exchanges
- Credit and cash transactions
- Identification checks
- Retail merchandising
- Complaint resolution
- Guest inquiries
- Drawer balancing
- Order taking
- Math skills
- Counting
- Microsoft applications
- Numeracy
- Basic math skills
Timeline
Dietary Cook/ Dietary Aide
Hickory Falls Health and Rehabilitation
04.2023 - Current
Cashier
Dunham's Sports
02.2022 - 01.2024
Crew Member
Wendy's
07.2021 - 02.2022
South Caldwell High School