Summary
Overview
Work History
Education
Skills
LDS Mission
Timeline
Generic
Keagan Parker

Keagan Parker

Eagle Mountain,UT

Summary

Personable and dedicated Customer Service Representative/ Sales Representative. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Cardio Miracle
Eagle Mountain, UT
11.2023 - Current
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Provided excellent customer service to resolve customer complaints in a timely manner.
  • Gathered customer feedback through surveys and used the data to improve customer service.
  • Developed strong relationships with customers by providing personalized assistance and support.

Door-to-Door Sales Representative

Hawx Pest Control
Dallas, TX
02.2024 - 04.2024
  • Greeted customers at their door and introduced myself.
  • Developed a rapport with potential customers by engaging in friendly conversation.
  • Provided detailed information about the products being sold and answered customer questions.
  • Explained the benefits of purchasing the product compared to competitors' offerings.
  • Confirmed customer satisfaction with all aspects of sales process, including delivery time frames and price points.
  • Resolved customer complaints in an efficient manner while maintaining a positive relationship with them.

Warehouse Worker

Sparkle in Pink
Bluffdale, UT
11.2023 - 12.2023
  • Maintained stock levels in accordance with company policies.
  • Organized warehouse space for efficient storage of products.
  • Assembled orders according to customer requests.
  • Loaded and unloaded trucks with hand-trucks and pallet jacks.
  • Ensured safety protocols were followed at all times while operating machinery.

Shift Manager

Papa Murphy's
Saratoga Springs, UT
07.2019 - 11.2023
  • Developed and maintained positive working relationships with staff, customers, and vendors.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Investigated customer complaints regarding merchandise quality or availability promptly.
  • Oversaw the training of new employees on customer service, product knowledge, and cash handling techniques.
  • Resolved conflicts between staff members in a professional manner.
  • Enforced safety standards throughout the store including proper use of equipment.

Education

High School Diploma -

Cedar Valley High School
Eagle Mountain, UT
05-2021

Skills

  • Sales closing
  • Customer Service
  • Sales Development
  • Operations Monitoring
  • Staff Motivation
  • Decision-making capabilities
  • Conflict Resolution

LDS Mission

  • Served two years for my church in Alaska.
  • Moved around the whole state so I'm comfortable with change.
  • Talked to as many people as possible day to day by walking outdoors, hosting activities, or knocking door to door
  • Studied religion and taught others about religion.

Timeline

Door-to-Door Sales Representative

Hawx Pest Control
02.2024 - 04.2024

Customer Service Representative

Cardio Miracle
11.2023 - Current

Warehouse Worker

Sparkle in Pink
11.2023 - 12.2023

Shift Manager

Papa Murphy's
07.2019 - 11.2023

High School Diploma -

Cedar Valley High School
Keagan Parker