Keah Bunge
Fargo
Summary
I am committed to delivering compassionate care and supporting patient needs. Proven ability to collaborate effectively with medical staff and adapt to dynamic healthcare environments. Reliable team player focused on achieving optimal patient outcomes through empathetic care and attention to detail.
Overview
15
15
years of professional experience
Work History
In-Home Daycare Provider
Self-employeed
05.2023 - Current
- Developed and implemented age-appropriate educational activities for child development.
- Established daily routines to promote structure and stability for children in my care.
- Maintained a safe, clean, and nurturing environment for optimal child well-being.
- Communicated effectively with parents regarding children's progress and needs.
- Managed business operations including scheduling, record-keeping, and payments.
- Balanced care for multiple children simultaneously while ensuring individualized attention.
Server/Bartender
American Legion Post 21
05.2019 - Current
- Delivered exceptional customer service by promptly addressing patrons' needs and inquiries.
- Collaborated with kitchen staff to ensure timely food delivery and order accuracy.
- Trained new servers on menu knowledge, service protocols, and customer interaction techniques.
- Managed cash register operations, processing payments efficiently while maintaining accurate financial records.
Administrative Assistant
Matthys Orthopedics
06.2021 - 05.2023
- Scheduled appointments, meetings, and events while coordinating calendars for staff.
- Maintained Dr. Matthys entire monthly schedule, while keeping close contact with him and his patients as things changed.
- Handled incoming calls, emails, and correspondence with professionalism and timely follow-up.
- Assisted with in-office medical clinics by rooming patients, obtaining vital signs, and collecting health history information.
- Tracked deadlines and ensured timely completion of projects
In-Home Daycare Provider
Self Employed
03.2018 - 06.2021
- Temporarily closed due to a house fire. Re-Opened in 2023 after home restoration.
- Developed and implemented age-appropriate educational activities for child development.
- Established daily routines to promote structure and stability for children in my care.
- Maintained a safe, clean, and nurturing environment for optimal child well-being.
- Communicated effectively with parents regarding children’s progress and needs.
- Managed business operations including scheduling, record-keeping, and payments.
- Balanced care for multiple children simultaneously while ensuring individualized attention.
COBRA Operations Specialist
Discovery Benefits
11.2016 - 03.2018
- Processed and reviewed incoming forms and documentation for accuracy and completeness.
- Verified information and identified errors or missing details on submitted forms.
- Handled check processing and ensured proper documentation and recordkeeping.
- Responded to internal staff questions regarding form completion, corrections, and processing procedures.
- Maintained accurate records while meeting daily processing deadlines.
- Followed company policies and compliance procedures when handling confidential documents and financial information.
Waitress
Village Inn
01.2011 - 01.2017
- Provided exceptional customer service in fast-paced dining environment.
- Collaborated with kitchen staff to ensure timely food preparation and delivery.
- Trained new employees on menu items, service standards, and operational procedures.
- Maintained cleanliness and organization of dining area to enhance guest experience.
Patient Care Technician
Essentia Health
01.2015 - 11.2016
- Monitored vital signs and reported changes to nursing staff, ensuring timely responses to patient needs.
- Assisted with daily living activities, promoting patient independence and comfort in care settings.
- Maintained cleanliness and organization of patient areas, contributing to a safe environment for patients and staff.
- Implemented infection control protocols, enhancing overall patient safety during procedures and treatments.
COBRA Account Specialist
Discovery Benefits
01.2013 - 01.2015
- Managed multiple client accounts and maintained ongoing professional relationships with employer groups.
- Served as a primary point of contact for client questions regarding COBRA enrollment, eligibility, and benefits administration.
- Processed and reviewed COBRA documentation to ensure accuracy and compliance with company policies and federal guidelines.
- Prioritized and managed a high volume of accounts in a fast-paced environment while meeting deadlines.
Education
Associate of Science - Surgical Technology
Minnesota State Community And Technical College
Moorhead05-2028
Associate of Science - Liberal Arts And Sciences
Minnesota State Community And Technical College
Moorhead, MN05-2017
Skills
- Time management
- Patient care
- Vital signs monitoring
- Compassion and empathy
- Attention to detail
- HIPAA compliance
- Compassionate communication
- Complex Problem-solving
- Clinical documentation
- Multitasking and organization
Timeline
In-Home Daycare Provider
Self-employeed
05.2023 - Current
Administrative Assistant
Matthys Orthopedics
06.2021 - 05.2023
Server/Bartender
American Legion Post 21
05.2019 - Current
In-Home Daycare Provider
Self Employed
03.2018 - 06.2021
COBRA Operations Specialist
Discovery Benefits
11.2016 - 03.2018
Patient Care Technician
Essentia Health
01.2015 - 11.2016
COBRA Account Specialist
Discovery Benefits
01.2013 - 01.2015
Waitress
Village Inn
01.2011 - 01.2017
Associate of Science - Surgical Technology
Minnesota State Community And Technical College
Associate of Science - Liberal Arts And Sciences
Minnesota State Community And Technical College