Keaira Davis
Jonesboro,AR
Summary
Highly motivated individual with extensive experience in customer service and effective time management. Focused on creating positive interactions that enhance customer satisfaction. Recognized for strong interpersonal skills and ability to thrive independently while embracing new challenges.
Overview
8
8
years of professional experience
Work History
Pharmacy Technician
CVS Pharmacy
Jonesboro, AR
08.2022 - Current
- Executed data entry for patient profiles, billing, and prescription orders in pharmacy software.
- Ensured secure storage conditions for pharmaceuticals to maintain compliance.
- Evaluated prescriptions and refill requests for accuracy prior to processing.
- Facilitated timely transfers of prescriptions to other pharmacies.
- Addressed customer inquiries by locating items or referring to pharmacist as necessary.
- Resolved customer complaints with professionalism and efficiency.
Pharmacy Technician
Harps Grocery Store
Mountain Home, AR
05.2020 - 08.2022
- Provided exceptional customer service, addressing patient inquiries with empathy.
- Operated cash registers for efficient customer payment processing.
- Assisted pharmacists in accurately filling prescription orders.
- Managed electronic and manual filing systems for prescriptions.
- Maintained cleanliness of equipment and work areas per prescribed methods.
- Monitored daily pharmaceutical inventory, ensuring adherence to proper storage conditions.
Carhop
Sonics Drive In
Mountain Home, AR
02.2017 - 01.2020
- Maintained cleanliness and organization in work area to ensure hygienic environment.
- Maximized customer satisfaction by assisting with menu navigation and customizable options.
- Verified orders and bagged items for efficient transport.
- Delivered food and beverages directly to customers' vehicles while maintaining a friendly demeanor.
- Completed specialty shakes and ice cream desserts according to customer specifications.
- Provided high-quality customer service during fast-paced operations and high-volume shifts.
Education
Some College (No Degree) - Chemistry
University of Mary Hardin-Baylor
Belton, TXSome College (No Degree) - Chemistry
Arkansas State University
Jonesboro, ARSkills
- Data management expertise
- Accuracy in prescriptions
- Cash handling and customer service
- Adaptability in teamwork
- Professional work ethic
- Patience and empathy
- Analytical problem-solving
Timeline
Pharmacy Technician
CVS Pharmacy
08.2022 - Current
Pharmacy Technician
Harps Grocery Store
05.2020 - 08.2022
Carhop
Sonics Drive In
02.2017 - 01.2020
Some College (No Degree) - Chemistry
University of Mary Hardin-Baylor
Some College (No Degree) - Chemistry
Arkansas State University