I am a detail-oriented customer care professional. Excel in both team environments and alone. Strong dedication to helping customers resolve issues and cultivate a positive image of the company.
Overview
7
7
years of professional experience
Work History
Childcare Teacher
Biederman Educational Center
01.2022 - 01.2023
Plan, implement and coordinate daily activities
Communicate with parents to discuss child behavior, learning needs and social skills
Provide conflict resolutions for behavioral issues using positive reinforcement approaches and empathetic communication
Veterinary Assistant
Harrison Animal Hospital
Harrison, OH
02.2024 - 08.2024
Positioned animals for diagnostic imaging such as x-rays and scans.
Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
Improved client relations through effective communication and education on pet health needs.
Provided customer support to clients, answering questions and addressing concerns.
Customer Care Associate
Kohl's
01.2020 - 01.2022
Provided quality customer service to customers, resolved issues with empathy and professionalism
Mentored new hires
Inventory control
Kennel Attendant
Dog Town
01.2018 - 01.2020
Scheduled appointments
Contacted clients to schedule vaccinations and updated records