Summary
Overview
Work History
Education
Skills
Timeline
Generic

KEALI BOLTON

Cincinnati,Ohio

Summary

I am a detail-oriented customer care professional. Excel in both team environments and alone. Strong dedication to helping customers resolve issues and cultivate a positive image of the company.

Overview

7
7
years of professional experience

Work History

Childcare Teacher

Biederman Educational Center
01.2022 - 01.2023
  • Plan, implement and coordinate daily activities
  • Communicate with parents to discuss child behavior, learning needs and social skills
  • Provide conflict resolutions for behavioral issues using positive reinforcement approaches and empathetic communication

Veterinary Assistant

Harrison Animal Hospital
Harrison, OH
02.2024 - 08.2024
  • Positioned animals for diagnostic imaging such as x-rays and scans.
  • Assisted in the administration of medications, vaccinations, and treatments as prescribed by the veterinarian.
  • Enhanced patient care by assisting veterinarians with examinations, surgeries, and diagnostic procedures.
  • Cleaned and disinfected exam areas, surgical equipment, and kennels to prevent diseases and control odors.
  • Improved client relations through effective communication and education on pet health needs.
  • Provided customer support to clients, answering questions and addressing concerns.

Customer Care Associate

Kohl's
01.2020 - 01.2022
  • Provided quality customer service to customers, resolved issues with empathy and professionalism
  • Mentored new hires
  • Inventory control

Kennel Attendant

Dog Town
01.2018 - 01.2020
  • Scheduled appointments
  • Contacted clients to schedule vaccinations and updated records
  • Provided quality care for animals

Education

HIGH SCHOOL -

Oak Hills High School
01.2019

Skills

  • Customer care
  • Attention to detail
  • Problem-Solving
  • Computer Literacy
  • Strong Communication

Timeline

Veterinary Assistant

Harrison Animal Hospital
02.2024 - 08.2024

Childcare Teacher

Biederman Educational Center
01.2022 - 01.2023

Customer Care Associate

Kohl's
01.2020 - 01.2022

Kennel Attendant

Dog Town
01.2018 - 01.2020

HIGH SCHOOL -

Oak Hills High School
KEALI BOLTON