KEALII QUEYPO
United States
Summary
Customer-focused leader with successful track record of driving sales, improving customer satisfaction and creating efficient operations. Extensive knowledge of digital marketing tools and well-versed in creating and executing campaigns to boost visibility and drive sales. Creative problem solver and experienced negotiator with firm grasp of latest trends in industry.
Overview
16
16
years of professional experience
Work History
Online Business Owner
Retro Classics Outlet
07.2021 - Current
- Developed successful email campaigns to engage subscribers and drive repeat business.
- Optimized product listings with eye-catching images and persuasive descriptions, increasing conversion rates.
- Provided exceptional customer service, resolving issues promptly and fostering long-term client loyalty.
Direct Sales Executive
Hilton Grand Vacations
01.2020 - 07.2021
- Delivered engaging product demonstrations to prospective customers, creating excitement around the brand''s offerings.
- Maintained a comprehensive knowledge of company products and services to provide knowledgeable guidance for customers.
- Provided exceptional after-sales support, ensuring customer satisfaction and fostering long-term loyalty.
Listing Ambassador
Listed.com
03.2019 - 01.2020
- Developed positive relationships with clients by being easily accessible and staying up-to-date on individual needs and preferences.
- Generated new business through targeted marketing strategies and client referrals.
- Researched market trends and selling price of similar properties in anticipation of client questions.
Benefit Administrator
Optum RX
12.2016 - 02.2019
- Enhanced employee benefits satisfaction by streamlining the enrollment process and providing personalized support.
- Improved employee understanding of benefit offerings through clear communication, informative presentations, and one-on-one consultations.
- Maintained up-to-date knowledge of industry trends, ensuring the company''s benefit offerings remained competitive within the market.
Activations Representative
Hilton Grand Vacations
01.2014 - 11.2016
- Generated 200+ tours per month.
- Provided impeccable attention to detail to ensure a great traveling experience.
- Assisted guests with up to date information on all products and services offered.
Pharmacy Technician
Walgreens
02.2013 - 02.2015
- Utilized medical information to ensure drug accuracy and dosage.
- Proficient in detailed calculations regarding patients drug therapy and usage.
- Processed over 1000 prescriptions daily in an efficient fast paced environment.
Extra Holidays Sales Consultant
Wyndham Vacation Ownership
08.2011 - 12.2013
- Mastery of navigation between various programs, while still maintaining a structurally sound composure.
- Demonstrated the ability to take initiative in problematic situations that would save money for the company as a whole.
- Displayed strong attention to detail and assertiveness, that would ultimately overcome the clients' objections to produce the sale.
Production Assistant
Radical Media Productions
08.2008 - 06.2011
- Served as communication facilitator between the various facets involved in the production on the set- performed all tasks, on and off set, as required by actor/director/producer to their complete satisfaction.
- Distributed paper documents, scripts and communication systems throughout the set during the filming process, supplied and maintained an ever-ready stock supplementary material.
- Prevented any unauthorized elements on the set or any interference with the filming process.
Education
Associate of Arts - Business
Kapi'olani Community College
Honolulu, HICertification of Completion - Real Estate Development
Florida Real Estate Learning Center
Orlando, FLSkills
- Self Motivation
- Website Management
- Online Advertising
- Search Engine Optimization
- Customer Relations
- Analytical Thinking
- Problem-solving aptitude
- Client Relationship Development
- Effective Communication
- Small business operations
Timeline
Online Business Owner
Retro Classics Outlet
07.2021 - Current
Direct Sales Executive
Hilton Grand Vacations
01.2020 - 07.2021
Listing Ambassador
Listed.com
03.2019 - 01.2020
Benefit Administrator
Optum RX
12.2016 - 02.2019
Activations Representative
Hilton Grand Vacations
01.2014 - 11.2016
Pharmacy Technician
Walgreens
02.2013 - 02.2015
Extra Holidays Sales Consultant
Wyndham Vacation Ownership
08.2011 - 12.2013
Production Assistant
Radical Media Productions
08.2008 - 06.2011
Associate of Arts - Business
Kapi'olani Community College
Certification of Completion - Real Estate Development
Florida Real Estate Learning Center
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