Work Preference
Summary
Overview
Work History
Education
Skills
Timeline
Generic
Open To Work

Keambria Combs

Lindale

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

HousekeeperCustomer Service RepresentativeAssociateCare/Intake CoordinatorCustomer Care Representative (CCR)

Work Type

Full Time

Location Preference

On-SiteRemote
Location: Lindale, TX
Open to relocation: Yes

Salary Range

$45000/yr - $200000/yr

Important To Me

Career advancementWork-life balanceCompany CultureFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offTeam Building / Company RetreatsPaid sick leave401k matchStock Options / Equity / Profit Sharing4-day work week

Summary

Experienced professional with a strong background in customer service across multiple roles. Demonstrates exceptional work ethic and adaptability in fast-paced environments. Proven ability to learn quickly and apply new skills effectively. Committed to delivering high-quality service and support to clients.

Overview

9
9
years of professional experience

Work History

Housekeeper

HHS Environmental Services
Tyler, TX
05.2025 - 11.2025
  • Maintained cleanliness and sanitation standards in assigned areas, ensuring compliance with health regulations.
  • Operated cleaning equipment including vacuums, floor scrubbers, and chemical dispensers efficiently.
  • Trained new staff on cleaning protocols and safety procedures to enhance team performance.
  • Conducted regular inspections of facilities to identify maintenance needs and address issues promptly.

Customer Service Representative

United Health Care -Teleperformance
Remote
11.2024 - 05.2025
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Collaborated with cross-functional teams to improve service delivery processes.
  • Trained new representatives on company policies and customer interaction best practices.
  • Analyzed customer feedback to identify trends and recommend service improvements.

Associate

Walmart
Tyler, TX
11.2023 - 11.2024
  • Provide exceptional customer service by assisting shoppers in locating products, answering inquiries, and facilitating a smooth checkout process to ensure a positive shopping experience at Walmart.

Care/Intake Coordinator

Andrews Center Tyler
Tyler, TX
01.2023 - 10.2023
  • Coordinated patient care and managed intake processes at Andrews Center Tyler, ensuring seamless service delivery and adherence to organizational protocols while providing compassionate support to individuals seeking mental health services.

Customer Care Representative (CCR)

Maximus Call Center
Athens, TX
08.2022 - 01.2023
  • As a Customer Care Representative at Maximus Call Center, efficiently handled inbound customer inquiries, providing timely and accurate information while maintaining high customer satisfaction and meeting performance metrics.

Nurse Aide

Park Place Nursing and Rehabilitation
Tyler, TX
01.2022 - 06.2022
  • Provided compassionate care to patients at Park Place Nursing and Rehabilitation, assisting with daily living activities, monitoring vital signs, and ensuring a comfortable and supportive environment for recovery and well-being.

Nurse Aide

Oakbrook Health and Rehabilitation Center
Whitehouse, TX
08.2021 - 01.2022
  • Provided compassionate patient care as a Nurse Aide at Oakbrook Health and Rehabilitation Center, assisting with daily living activities, monitoring vital signs, and supporting the healthcare team to enhance patient outcomes and maintain a high standard of care.

Medication Technician

Frontier Management, LLC Azalea Trails Assisted Living and Memory Care
Tyler, TX
05.2021 - 11.2021
  • Accurately administered and documented medication for residents at Azalea Trails Assisted Living and Memory Care, adhering to strict healthcare protocols to ensure patient safety and compliance with regulatory standards.

Customer Service Representative

Concentrix
Jacksonville, TX
04.2021 - 04.2021
  • Addressed and resolved customer inquiries and complaints efficiently, maintaining high standards of service and customer satisfaction for Concentrix as a Customer Service Representative.

Housekeeper

HHS Environmental Services, LLC
Tyler, TX
09.2020 - 01.2021
  • Ensured stringent sanitation by thoroughly disinfecting patient rooms, contributing to infection control standards in the continued care unit.
  • Maintained a clean and safe environment for patients, staff, and visitors through diligent attention to detail and adherence to hospital protocols.
  • Collaborated with healthcare team members to support patient well-being and facility cleanliness.

Assembler

Trane
Tyler, TX
05.2020 - 07.2020
  • Assembled complex HVAC systems and components with precision, adhering to engineering specifications and quality control standards, while consistently meeting production targets at Trane.

Debone 2

Sanderson Farms, Inc.
Tyler, TX
11.2019 - 12.2019
  • Skillfully executed precise cuts on poultry to meet company specifications and production targets.
  • Maintained high standards of safety and hygiene, ensuring compliance with regulatory requirements.

Customer Service Representative

Concentrix
Jacksonville, TX
05.2019 - 11.2019
  • Addressed and resolved customer inquiries and complaints efficiently, maintaining high standards of service and customer satisfaction for Concentrix as a Customer Service Representative.

Cashier

JCPenney
Longview, TX
10.2018 - 12.2018
  • Accurately processed customer transactions, maintained a clean and organized checkout area, and provided exceptional customer service, contributing to the store's reputation for a positive shopping experience.

Cashier

Super 1 Foods
Tyler, TX
04.2018 - 09.2018
  • Accurately processed customer transactions, maintained a clean and organized checkout area, and provided exceptional customer service at Super 1 Foods.

Customer Service Representative

Azalea Orthopedics
3414 Golden Road
11.2025 - Current
  • Resolved customer inquiries effectively, enhancing overall satisfaction and retention rates.
  • Utilized CRM software to document interactions, ensuring accurate records for future reference.
  • Collaborated with team members to streamline processes, improving response times for client issues.
  • Trained new employees on customer service protocols and best practices, fostering a knowledgeable workforce.
  • Assisted customers with completing insurance documents to avoid missed information.
  • Documented customer interactions and transactions for accurate, up-to-date records.
  • Answered incoming phone calls to articulate product value to prospective customers and support current policyholders.
  • Processed policy updates and changes accurately, ensuring client needs were met in a timely manner.

Crew Member

McDonald's
Lindale, TX
08.2017 - 01.2018
  • Efficiently managed a variety of customer service tasks, including order taking, payment processing, and food preparation, while maintaining McDonald's high standards for quality and speed of service.

Cashier and Cook

Subway
Lindale, TX
01.2017 - 06.2017
  • Efficiently managed point-of-sale operations and provided exceptional customer service, while simultaneously preparing fresh food items to Subway's quality standards, maintaining cleanliness, and ensuring a welcoming environment for patrons.

Education

High School Diploma - High school or equivalent

Lindale High School
Lindale, TX
06.2018

Skills

    Patient care coordination

    Environmental services management

    Hospitality and customer service

    Facility maintenance and laundry

    Medication administration expertise

    Medical assisting skills

Timeline

Customer Service Representative

Azalea Orthopedics
11.2025 - Current

Housekeeper

HHS Environmental Services
05.2025 - 11.2025

Customer Service Representative

United Health Care -Teleperformance
11.2024 - 05.2025

Associate

Walmart
11.2023 - 11.2024

Care/Intake Coordinator

Andrews Center Tyler
01.2023 - 10.2023

Customer Care Representative (CCR)

Maximus Call Center
08.2022 - 01.2023

Nurse Aide

Park Place Nursing and Rehabilitation
01.2022 - 06.2022

Nurse Aide

Oakbrook Health and Rehabilitation Center
08.2021 - 01.2022

Medication Technician

Frontier Management, LLC Azalea Trails Assisted Living and Memory Care
05.2021 - 11.2021

Customer Service Representative

Concentrix
04.2021 - 04.2021

Housekeeper

HHS Environmental Services, LLC
09.2020 - 01.2021

Assembler

Trane
05.2020 - 07.2020

Debone 2

Sanderson Farms, Inc.
11.2019 - 12.2019

Customer Service Representative

Concentrix
05.2019 - 11.2019

Cashier

JCPenney
10.2018 - 12.2018

Cashier

Super 1 Foods
04.2018 - 09.2018

Crew Member

McDonald's
08.2017 - 01.2018

Cashier and Cook

Subway
01.2017 - 06.2017

High School Diploma - High school or equivalent

Lindale High School

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