Keana Chambers
Mount Gilead,NC
Summary
Compassionate Phlebotomist with proven expertise at Atrium Health, enhancing patient satisfaction through exceptional venipuncture and patient care. Skilled in specimen handling and HIPAA compliance, I foster trust and comfort, ensuring a seamless experience while maintaining accuracy in clinical documentation and data entry. Committed to delivering quality care tailored to individual needs.
Overview
3
3
years of professional experience
Work History
Phlebotomist
Atrium Health
09.2022 - Current
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
- Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
- Centrifuged blood samples as outlined in clinical protocols.
- Demonstrated adaptability by effectively performing blood draws on diverse patient populations, including pediatric, geriatric, and challenging cases.
- Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
- Increased patient satisfaction rates through consistent delivery of professional phlebotomy services tailored to individual needs.
- Organized daily work based on collection priority.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Reduced wait times by swiftly processing insurance claims, verifying coverage, and obtaining pre-authorizations when necessary.
Education
Associates In Applied Science -
Montgomery Community College
Troy, NCMedical Assistant Certificate -
Montgomery Community College
Troy, NC05.2025
High School Diploma -
East Montgomery
Biscoe, NC06.2020
Skills
- Venipuncture
- Order of draw
- Patient care
- Specimen handling
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
FirstHealth of the Carolinas, Inc d/b/a Moore Regional Hospital CPR BLS American Heart Association
Montgomery Community College- Troy Nc
Timeline
Phlebotomist
Atrium Health
09.2022 - Current
Associates In Applied Science -
Montgomery Community College
Medical Assistant Certificate -
Montgomery Community College
High School Diploma -
East Montgomery