Keana Johnson
Summary
My name is Keana. I’m very dedicated to success in my life and making sure the people around me are happy just as I am wherever I go no matter if it’s the smallest thing ever. I believe in treating people how you want to be treated in life
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
3
3
years of professional experience
Work History
Team Member
Panera bread
Madison
04.2025 - Current
- Collaborated with team members to ensure smooth operations during peak hours.
- Trained new team members on operational procedures and customer service best practices.
- Operated cash register and processed transactions accurately.
- Prepared and assembled food orders for timely service.
- Maintained cleanliness and organization of dining and kitchen areas.
- Maintained a clean and organized work area throughout shift.
Crew Member
McDonald's
Middleton
03.2023 - 09.2024
- Managed cash register, processed transactions, and handled customer inquiries promptly.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Interacted pleasantly with guests to deliver quality customer service.
- Restocked supplies and ingredients to support daily operational needs effectively.
- Cleaned restaurant area by sweeping floors, wiping tables and emptying trash receptacles.
Education
Middleton Wisconsin High School
Middleton, WISkills
- Customer service
- Cash handling
- Problem solving
- Adaptability
- Food assembly
i personally think I have good skills with customers, cashiering,that’s what I started off as in my first job and being doing it ever since I know how to speak to customerswith a good tone,and make sure they are satisfied with everything they’ve asked for or needed
Languages
Spanish
Limited
Timeline
Team Member
Panera bread
04.2025 - Current
Crew Member
McDonald's
03.2023 - 09.2024
Middleton Wisconsin High School