Summary
Overview
Work History
Education
Skills
Timeline
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Keanan Capers

Charlotte,NC

Summary

Dynamic Retail Sales Associate with proven expertise at AutoZone, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through effective problem resolution and teamwork. Skilled in inventory management and vehicle inspections, consistently maintaining a professional appearance while adapting to flexible scheduling needs.

Developed adaptability and customer service skills in fast-paced retail environment, with focus on providing excellent customer experiences. Leveraged communication and problem-solving abilities to resolve customer issues and enhance satisfaction. Seeking to transition into new field, bringing strong foundation in teamwork and customer engagement.

Overview

1
1
year of professional experience

Work History

Retail Sales Associate/Customer Service Representa

AutoZone
08.2024 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.

Education

John Taylor Williams Secondary Montesorri
Charlotte, NC

Skills

  • Customer service

    • "Demonstrated consistent customer support over a 6-month period, resolving inquiries and ensuring customer satisfaction"

  • Teamwork and collaboration
  • "Collaborated effectively within team settings to achieve shared objectives and project milestones"
  • "Demonstrated strong teamwork skills, contributing to a positive and productive work environment
  • Cash handling
  • "Experienced in accurate cash handling and transaction processing"
  • "Proficient in handling cash and balancing daily receipts"
  • "Reliable and accurate in cash management and point-of-sale operations"
  • "Skilled in cash transactions and maintaining financial accuracy"
  • "Demonstrated responsible cash handling practices"
  • Flexible schedule

  • "Possess a highly adaptable schedule, available for flexible work hours"
  • "Demonstrated flexibility in scheduling, accommodating varying business needs"
  • "Available for flexible scheduling, including evenings, weekends, and holidays"
  • Professional appearance
  • "Maintained a professional demeanor and presentation in all interactions"
  • "Adhered to company dress code and professional standards"
  • "Represented the company professionally in client-facing roles"

Timeline

Retail Sales Associate/Customer Service Representa

AutoZone
08.2024 - Current

John Taylor Williams Secondary Montesorri

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Keanan Capers