KEANDRA CRUZ
North Vernon,IN
Summary
Skilled Direct Support Professional offering top-notch abilities in monitoring medications, coordinating appointments and assisting with personal hygiene needs. Dedicated to giving every client personalized physical and emotional support. Able to improve quality of life with continued socialization and expert care. Well-trained in working with individuals to support daily living needs in personal settings. Focused on helping each person thrive and improve their wellbeing with individualized care.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
Miller’s Tavern
North Vernon, IN
04.2024 - Current
- Crafted and served a diverse range of cocktails and beverages to enhance customer experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Managed inventory levels, ordering supplies to prevent shortages while minimizing waste.
- Trained new bartenders on cocktail preparation and customer service protocols for consistency.
Site Supervisor
ResCare Residential Services
North Vernon, IN
07.2021 - Current
- Supervised daily operations ensuring compliance with safety regulations and service standards.
- Led team meetings to enhance communication and address operational challenges effectively.
- Trained new staff on best practices for resident care and site management procedures.
- Developed and implemented workflow improvements increasing overall efficiency in service delivery.
Direct Support Professional
Indiana Mentor
Columbus, IN
09.2020 - 07.2021
- Oversaw daily living activities, ensuring proper bathing, grooming, and room care standards.
- Facilitated care initiatives that prioritized patient health, safety, dignity, and overall satisfaction.
- Provided personalized care and support in accordance with individual support plans.
- Recorded and updated care plan modifications and pertinent patient information for review.
- Facilitated living transitions by enhancing independent and assisted living skills.
- Facilitated training and education in personal care communication and social skills development.
- Empowered clients to enhance self-care by developing adaptive strategies for managing disabilities.
- Facilitated client transportation to medical appointments and grocery stores.
- Ensured maintenance of a safe and clean patient environment.
- Executed agency policies and procedures to ensure effective client care delivery.
- Facilitated daily companionship by engaging clients in meaningful conversations and activities.
- Streamlined cleaning and organization of living spaces to enhance overall health and wellness.
- Delivered compassionate physical and emotional support to patients and families facing terminal conditions.
- Prepared and cooked healthy, balanced meals and snacks tailored to individual client dietary needs.
- Guided clients in implementing effective self-care and personal hygiene practices.
Education
GED - HIGHSCHOOL EQUIVALENCY
McDowell Adult Education Center
Columbus, IN05.2019
Skills
- Care delivery
- Patient education
- Infection control procedures
- Medication administration
- Charting and documentation
- Support plan management
- Light housekeeping
- Cooking and meal preparation
- Companionship
- Personal hygiene
- Clean living spaces
- Monitor vital signs
- Deliver exceptional care
- Client transportation
- Administer medication
- Cook healthy meals
- Shopping and errands
Certification
CPR/First Aid certified
Timeline
Bartender
Miller’s Tavern
04.2024 - Current
Site Supervisor
ResCare Residential Services
07.2021 - Current
Direct Support Professional
Indiana Mentor
09.2020 - 07.2021
GED - HIGHSCHOOL EQUIVALENCY
McDowell Adult Education Center