Ke'Andra Franklin
Mojave,CA
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
11
11
years of professional experience
Work History
Manager
Stater Bros
Mojave, CA
08.2022 - Current
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Managed and trained cashiers on proper cash handling procedures.
- Prepared financial reports that included weekly and monthly sales summaries, bank deposit slips and reconciliations.
- Maintained cleanliness and organization of aisles, shelves, and storage areas.
- Maintained knowledge of sales and promotions, return policies and security practices.
- Greeted store customers and assisted with product location, loading or unloading heavy items and retrieving out-of-reach items.
- Organized backroom stock areas for efficient retrieval of products during order fulfillment process.
Manager
Family Dollar
Mojave, CA
01.2014 - 09.2022
- Oversaw daily operations, maintaining efficiency and quality standards.
- Conducted regular meetings with staff to discuss progress and identify areas of improvement.
- Managed inventory levels to meet demand without overstocking, reducing waste.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and hired qualified candidates to fill open positions.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Worked effectively in team environments to make the workplace more productive.
Education
High School Diploma -
Eastside High School
Lancaster, CA06-2009
Skills
- Financial management
- Team leadership
- Performance management
- Communication
- Friendly, positive attitude
Languages
Spanish
Limited
Timeline
Manager
Stater Bros
08.2022 - Current
Manager
Family Dollar
01.2014 - 09.2022
High School Diploma -
Eastside High School
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