I possess core values of Dignity, Perseverance, Leadership and Collaboration. I am focused on helping clients improve independence and become an influencer for good in the neighborhoods of LA. I am dedicated to increase my professional and personal growth through various training opportunities, helping people by providing a continuum of enriched supportive services.
Overview
8
8
years of professional experience
Work History
Resident Advocate
LA Family Housing
Sun Valley, CA
09.2019 - Current
Welcome new and maintain positive relationships with participants
Conduct daily activity reports of incidents and issues for supportive housing staff to best access services and specific needs or accommodations for participants
Provide supportive listening, crisis intervention and conflict resolution to participants seeking help
Conduct pre-authorized wellness checks not limited to CPR, Naloxone distribution and other harm reduction and recovery orientation practices
Enforce state and federal regulations as well as company policies and procedures for strict compliance
Distribute food goods and personal hygiene supplies in accordance with supportive housing procedure
Quickly learn new skills and apply them to daily task, improving efficiency and productivity.
Warehouse Supervisor
Noble House Home Furniture
Chatsworth, CA
08.2011 - 09.2016
Developed and distributed daily reports to support and enhance work of warehouse departments and operational planners
Maintained warehouse inventory by conducting monthly physical counts and reconciling variances
Managed high-volume operations with as many as dozens of orders pulled per shift
Worked across departments and with outside personnel to address operational problems
Taught employees about important procedures and enforced policies for efficient and successful warehouse operations
Held team accountable and coached through problems to address performance issues
Hired skilled staff and managed performance to deliver consistent results
Communicated information and updates via regular meetings to continuously improve warehouse operations.
Education
Associate of Arts - communication studies
Long Beach City College
degree - undefined
Interpersonal Communication
Public Speaking
Introduction to Psychology - undefined
Medical Assisting Diploma - Medical Assisting
UEI
Encino, CA
05.2017
CPR/AED Certification & First Aid Certification - undefined
Skills
3 years experience of advocacy in supportive housing residential programs
Able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands
Experience with conflict resolution
Excellent oral and written interpersonal skills with a strong ability to relate to a diverse range of individuals including but not limited to victims, children, donors, and community professionals
Problem-solving Research
Motivation Collaboration
Timeline
Resident Advocate
LA Family Housing
09.2019 - Current
Warehouse Supervisor
Noble House Home Furniture
08.2011 - 09.2016
Associate of Arts - communication studies
Long Beach City College
degree - undefined
Interpersonal Communication
Public Speaking
Introduction to Psychology - undefined
Medical Assisting Diploma - Medical Assisting
UEI
CPR/AED Certification & First Aid Certification - undefined