Summary
Overview
Work History
Education
Skills
Timeline
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Micaiah Montague

Minnetonka,MN

Summary

Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.

Overview

11
11
years of professional experience

Work History

Order Selector

Unifi-SuperValu
Hopkins, MN
02.2018 - 01.2021
  • Packaged items with appropriate materials to prevent damage during shipping.
  • Worked effectively in team environments to make the workplace more productive.
  • Packaged fragile items with protective padding to prevent damages during shipments.
  • Unloaded merchandise from delivery trucks quickly and efficiently.
  • Followed established procedures regarding hazardous materials handling and packaging requirements.
  • Operated electric pallet jacks and forklifts to transport products between warehouse aisles.
  • Used handheld scanners to key in data for packages.
  • Printed accurate labels and applied to boxes, crates and containers prior to shipment.
  • Limited damage to products and orders by using care when choosing items.
  • Operated forklift and pallet jack to transport heavy loads.
  • Inspected product for damages or defects before placing them into containers.
  • Prepared products for packaging and shipping according to company specifications.

Home Staging Crew Member

Kariel Staging & Decor
Newhope, MN
03.2023 - 05.2024
  • Loaded and unloaded supplies from trucks as part of set construction process.
  • Employed best practices and safety protocols during equipment installations.
  • Organized and packed belongings for safe transport to new locations.
  • Protected items by wrapping in cling film, padded moving blankets and tape.
  • Wrapped furniture and fragile items securely, minimizing risk of damage during transport.
  • Collaborated with other movers when loading large equipment to prevent potential accidents.
  • Used dollies, hand-trucks, straps and other equipment to safely move items from one location to another.
  • Loaded completed orders on pallets according to delivery numbers.
  • Demonstrated safe driving by observing road rules, exercising caution in unfamiliar areas and maintaining vehicle control.

Manager

Montegoblu
Excelsior, MN
01.2022 - Current
  • Managed vendor relationships by negotiating contracts and ensuring timely delivery of goods and services.
  • Developed and implemented strategic plans to achieve company objectives.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Organized team activities to build camaraderie and foster pleasant workplace culture.
  • Ensured compliance with industry regulations and company policies.
  • Analyzed business performance data and forecasted business results for upper management.
  • Utilized various software and tools to streamline processes and optimize performance.

Landscaping Crew Member

Park and Prairie
Victoria, MN
03.2021 - 12.2022
  • Pruned trees and bushes to improve visibility and shape.
  • Cleaned up job sites after completing assigned tasks ensuring all debris was removed from premises.
  • Answered customer questions regarding care and general knowledge of landscape.
  • Trimmed flowers and cleaned flower beds.
  • Cut and trimmed lawns using power mowers and edgers.
  • Pruned and trimmed trees and hedges with shears, pruners, or chain saws.
  • Performed preventative maintenance to keep equipment in excellent working condition.
  • Assisted with snow removal during winter season by shoveling sidewalks or plowing driveways when necessary.
  • Cared for lawns by mulching, aerating, weeding or grubbing.
  • Collaborated closely with team members to achieve project objectives and meet deadlines.
  • Trimmed or edged around flower beds, walks, or walls.

Restaurant Manager

Montague's Kitchen & Bar
Loretto, MN
06.2016 - 11.2019
  • Monitored stock levels of ingredients to ensure timely delivery of fresh produce.
  • Implemented effective marketing campaigns to increase revenue and improve brand awareness.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Ensured compliance with all food safety regulations and sanitation standards.
  • Assisted with kitchen preparation during peak times as needed.
  • Completed day-to-day duties accurately and efficiently.

Car Detailer

Youngstedts Car Wash's
Excelsior / Chanhassen, MN
06.2014 - 12.2017
  • Adhered to safety protocols and guidelines to prevent damage to vehicles and personal injury.
  • Inspected vehicle to verify pristine appearance for customer.
  • Maintained a clean and organized work environment to ensure efficient operations.
  • Scheduled detailing appointments and managed time effectively to meet customer demands.
  • Removed stickers and decals from vehicle exteriors without damaging paint.
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Employed high-pressure wash systems for pre-cleaning and final rinse-off.
  • Vacuumed carpets and upholstery to remove dust and dirt particles.

Education

High School Diploma -

Minnetonka HIgh School
Minnetonka, MN
06-2016

Skills

  • Goal setting
  • Time management
  • Customer service
  • Risk management
  • Regulatory compliance
  • Clear communication
  • Resource allocation
  • Verbal and written communication

Timeline

Home Staging Crew Member

Kariel Staging & Decor
03.2023 - 05.2024

Manager

Montegoblu
01.2022 - Current

Landscaping Crew Member

Park and Prairie
03.2021 - 12.2022

Order Selector

Unifi-SuperValu
02.2018 - 01.2021

Restaurant Manager

Montague's Kitchen & Bar
06.2016 - 11.2019

Car Detailer

Youngstedts Car Wash's
06.2014 - 12.2017

High School Diploma -

Minnetonka HIgh School
Micaiah Montague