Keanu Kahrobaie
Saratoga,CA
Summary
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Cadet
San Jose Police Department
San Jose, CA
01.2024 - Current
- Organized and implemented drills and physical fitness activities.
- Provided guidance to junior cadets on military protocol and regulations.
- Performed administrative duties such as filing, typing, and data entry.
- Attended briefings, meetings, and other events related to cadet operations.
- Conducted inspections of personnel uniforms and equipment for compliance with standards.
- Developed lesson plans for educational classes pertaining to military topics.
- Participated in community outreach programs aimed at recruiting new cadets.
- Monitored progress of individual cadets during their training period.
- Enforced rules and regulations among the cadet corps while maintaining orderliness.
Security Officer
Allied Universal Security Services
San Jose, CA
10.2023 - Current
- Monitored surveillance cameras and responded to suspicious activity.
- Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
- Investigated all reported incidents of theft or vandalism on premises.
- Responded to alarms and conducted investigations as required.
- Provided escorts for visitors as needed throughout the facility.
- Answered customer inquiries and provided accurate information regarding products and services.
Assistant Manager
Supercuts
Milpitas, CA
08.2023 - 09.2023
- Delegated daily tasks to team members to optimize group productivity.
- Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Collaborated with store manager to develop strategies for achieving sales and profit goals.
- Enforced company policies and procedures to strengthen operational standards across departments.
- Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
- Directed and led employees, supervising activities to drive productivity and efficiency.
- Completed inventory audits to identify losses and project demand.
- Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
- Supervised receiving and stockroom activities to identify opportunities with inventory and prevent shrinkage.
- Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
- Assisted with developing and implementing marketing strategies to improve sales and profitability.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Recruited and trained new employees to meet job requirements.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Guest Services Supervisor
California's Great America
Santa Clara, ID
03.2022 - 08.2023
- Oversaw recruiting, interviews and new employee hiring.
- Responded to and resolved guest issues or complaints.
- Welcomed large volume of guests and improved overall customer service.
- Guaranteed guest satisfaction and positive experience through genuine, enthusiastic and friendly interactions.
- Arranged special accommodations for guests to enhance visitor experiences.
- Documented guest suggestions and complaints to facilitate process improvements with leadership.
Education
High School Diploma -
De Anza College
Cupertino, CASkills
- Client Consultations
- Guest Services
- Computer Skills
- Personnel Supervision
- Staff Training
- Verbal and Written Communication
- Teamwork and Leadership
- Guest Relations
- Greeting Guests
- Flexible Schedule
- Problem-Solving
Languages
English
Native/ Bilingual
Persian
Professional
Timeline
Cadet
San Jose Police Department
01.2024 - Current
Security Officer
Allied Universal Security Services
10.2023 - Current
Assistant Manager
Supercuts
08.2023 - 09.2023
Guest Services Supervisor
California's Great America
03.2022 - 08.2023
High School Diploma -
De Anza College
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