Keanu Matzuy
Corona,CA
Summary
As a former explorer in the Corona Fire Explorer Program, I built a strong foundation in public service, teamwork, and responsibility. The program taught me discipline, accountability, and the value of hard work while serving my community. It has taught me the value of professionalism as well as being a great person. I’m a quick learner who takes initiative and enjoys staying productive. I take pride in fully committing to the responsibilities given to me and bring dedication, reliability, and professionalism to every opportunity while continuing to grow and serve my community.
Overview
2
2
years of professional experience
Work History
Service Advocate
Target
Norco, California
09.2025 - Current
- Greeted guests, delivering friendly customer service to enhance guest experience.
- Addressed incoming inquiries and complaints, resolving issues to maintain customer satisfaction.
- Provided customer service support for all assigned accounts.
- Collaborated with team members to streamline service delivery for improved customer support.
Corona Fire fighter explorer program
Corona Firefighters Association
Corona, CA
01.2024 - 12.2025
- I have demonstrated effective use of firefighting equipment and tools in emergency simulations.
- I am used to regularly ensuring safety inspections of fire hoses and essential equipment to uphold the standard.
- I Actively participated in community events to increase fire safety awareness and to promote the Corona Fire explorer program.
- I dedicated myself to physical fitness training to prepare for demanding drills.
- I Ensured clean and efficient communication with team members during simulations under pressure.
- I Provided educational presentations on essential gear and techniques to other explorers along with some senior fire fighters.
Sandwich Artist
subway
El Cerrito, California
01.2025 - 07.2025
- Ensured cleanliness of workstations and compliance with food safety protocols to maintain high hygiene standards.
- Collaborated with team members to streamline sandwich assembly and enhance service flow.
- Trained new staff on food preparation techniques and customer service skills to improve overall team performance.
Education
High School Diploma -
Santiago High School
1395 E Foothill Pkwy, Corona, CA 92881Forensic Psychology
Norco Community College
Norco05-2026
Skills
- Conflict resolution
- Team collaboration
- Event planning
- Effective communication
- Decision making
- Problem solving
- Attention to detail
- Reliability
- Calm under pressure
- Customer service
Languages
Spanish
Native/ Bilingual
Affiliations
- corona fire explorer events, flag burn day for veterans, car wash events, firefighters for cancer awareness.
Timeline
Service Advocate
Target
09.2025 - Current
Sandwich Artist
subway
01.2025 - 07.2025
Corona Fire fighter explorer program
Corona Firefighters Association
01.2024 - 12.2025
High School Diploma -
Santiago High School
Forensic Psychology
Norco Community College