Kearl Lane
Las Vegas,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
11
11
years of professional experience
Work History
Ophthalmic Assistant
Summit Eye Associates
06.2021 - 08.2023
- Obtained and recorded patient medical history and past ocular history.
- Checked patient vision, field, fundus and other aspects for ophthalmologist.
- Obtained optical pressures, checked visual acuities and administered slit lamp exams to identify issues.
- Operated and maintained ophthalmic equipment in alignment with safety procedures.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Measured and recorded visual acuity and color vision testing.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Gathered patient histories, took measurements and completed diagnostic tests as part of detailed ophthalmic evaluations.
- Administered eye medications for dilation and treatment.
- Reviewed surgical plans and patient charts in order to prepare correct paperwork.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Promoted positive and smooth patient flow throughout facility, encouraging more efficient operations and boosting patient satisfaction.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Identified issues during preliminary exam and addressed concerns with physician.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
Ophthalmic Technician
Shepherd Eye Center
01.2017 - 05.2021
- Applied eye medications and drops to dilate pupils in preparation for examinations.
- Performed visual field testing to measure patients' peripheral vision to determine any visual field loss.
- Operated ophthalmic equipment for patient eye examinations and prepared patients for examinations and surgeries.
- Administered visual acuity tests to measure patient ability to see clearly at different distances and identify visual impairments.
- Measured and recorded visual acuity and color vision testing.
- Triaged phone calls from patients and outside contacts and handled in order of importance.
- Cleaned or sterilized ophthalmic or surgical instruments.
- Identified issues during preliminary exam and addressed concerns with physician.
- Worked well with patients, staff, and manufacturer representatives to carry out successful office- and patient-related work each day.
- Serviced, repaired and maintained ophthalmic equipment to keep instruments and tools in good condition.
- Educated patients and relations on ocular health and safety, promoting good eye care.
- Recorded patient history to help ophthalmologists determine diagnoses and treatment plans.
Front Desk Receptionist
Harbor Distribution
11.2014 - 01.2017
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Collected room deposits, fees, and payments.
- Completed data entry and filing to keep records updated for easy retrieval.
- Answered multi-line phone system to respond to inquiries and transfer calls to correct departments and personnel.
- Completed all tasks in compliance with company policies and procedures.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Trained new team members on company procedures, customer service and issue resolution.
- Confirmed important personal and payment information for compliance with security and payment card industry standards.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Confirmed appointments, communicated with clients, and updated client records.
- Organized, maintained and updated information in computer databases.
- Handled assignments independently with good judgement and critical thinking skills.
Picker Packer
Dermalogica Headquarters
06.2012 - 10.2014
- Pulled orders quickly to maintain demanding productivity goals.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Scanned packages and boxes and moved to loading dock for shipment.
- Protected materials for transport by correctly packaging products in boxes and crates.
- Prepared orders for shipment by inserting associated paperwork, tagging boxes, and scanning barcodes to upload package data to tracking system.
- Stocked shelves, racks and cases with new or transferred merchandise.
- Moved cardboard, plastic ties and other debris from unboxing to trash.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Monitored tasks and staff assignments to deliver projects under-budget and on-time.
Education
High School Diploma -
Paramount High School
Paramount, CA06.2011
Skills
- Chart Documentation
- Patient Examination
- Ophthalmology Testing
- OCT Scanning
- Visual Field Tests
- Supply Restocking
- Eye Examination
- Visual Prescreening
- Prescription Refills
- Dilation
- Proper Waste Disposal
- Compassionate Care
Timeline
Ophthalmic Assistant
Summit Eye Associates
06.2021 - 08.2023
Ophthalmic Technician
Shepherd Eye Center
01.2017 - 05.2021
Front Desk Receptionist
Harbor Distribution
11.2014 - 01.2017
Picker Packer
Dermalogica Headquarters
06.2012 - 10.2014
High School Diploma -
Paramount High School
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