Kearra Duncan
Lafayette,LA
Summary
Dedicated healthcare professional with hands-on experience in long-term patient care and expertise in mobility assistance and infection control. CPR certified and pursuing a Health Studies degree to advance a nursing career in hospital settings.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Customer Service Representative
AT&T
Lafayette, LA
07.2022 - Current
- Resolved complex issues through clear communication, enhancing customer satisfaction
- Handled multiple priorities in fast-paced environment to ensure timely customer support
- Collaborated with team members to adapt quickly to changing customer needs
- Earned recognition as Connectivity Expert for outstanding knowledge and support in network solutions.
Sales Consultant
Musson Patout Automotive
12.2021 - 05.2022
- Engaged with clients to address their needs
- Fostered client confidence by providing open information
- Engaged customers to understand their automotive needs and preferences.
- Demonstrated vehicle features and benefits to potential buyers.
- Assisted in the preparation of sales contracts and documentation.
Deli Associate
Walmart Supercenter
05.2019 - 08.2021
- Ensured cleanliness of workspace
- Assisted customers in selecting deli meats and cheeses.
- Prepared and sliced products according to customer specifications.
- Maintained cleanliness and organization of the deli display area.
Long-Term Care Provider
Ageless Healthcare
Lafayette, LA
02.2015 - 04.2019
- Assisted patients with mobility, transfers, and ambulation to promote independence and enhance quality of life
- Supported ADLs including bathing, dressing, grooming to maintain personal hygiene and dignity
- Monitored patient condition and reported changes
- Maintained safe, clean environment with infection control
- Facilitated companionship for patients to improve emotional well-being and reduce feelings of isolation
CNA Clinical Training
Infinity College
- Monitored and documented patients' vital signs to ensure timely medical interventions
- Communicated patient condition changes to team members for coordinated care delivery
- Guided patients through rehabilitation activities to improve their mobility skills
- Supported patients with daily living tasks to enhance their quality of life
- Implemented infection control procedures consistently
Education
Associate Degree - Health Studies
South Louisiana Community College
05-2026
Skills
- Patient Care Techniques
- Mobility transfers
- ADLs
- Patient transport
- Vital Signs Support
- Infection control
- Documentation
- Team Collaboration
- Fast-Paced Environment
- Patient Communication
Certification
CPR Certified
Timeline
Customer Service Representative
AT&T
07.2022 - Current
Sales Consultant
Musson Patout Automotive
12.2021 - 05.2022
Deli Associate
Walmart Supercenter
05.2019 - 08.2021
Long-Term Care Provider
Ageless Healthcare
02.2015 - 04.2019
CNA Clinical Training
Infinity College
Associate Degree - Health Studies
South Louisiana Community College