Developed exceptional crisis management and conflict resolution skills in high-security environment. Proficient in maintaining order and ensuring safety through effective communication and attention to detail. Seeking to transition into new field leveraging these transferable skills to contribute to dynamic team.
Work History
Healthcare Security Officer
3 Months
Copley Hospital | 05.2026 - Current
Managed conflict resolution between individuals on-site, promoting a peaceful atmosphere conducive to healing and recovery.
Developed comprehensive emergency response plans, ensuring preparedness for various crisis scenarios.
Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
Responded promptly to emergency situations, coordinating with medical and law enforcement personnel as needed.
Monitored hospital premises to ensure safety and security for patients, staff, and visitors.
Documented incidents and prepared reports detailing security breaches or unusual activities for management review.
Correctional Officer
Northeast Correctional Complex
Monitored inmate behavior to maintain safety and security within the facility.
Assisted in conducting regular inspections of inmate living areas for contraband.
Responded promptly to incidents, de-escalating situations effectively to prevent escalation.
Collaborated with staff to implement safety protocols and emergency response procedures.
Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Conducted routine and emergency head counts.
Prepared, processed and maintained forms, reports, logs, records, and activity journals.
Cultivated positive relations with inmates, reducing tensions and promoting safer environment.
Licensed Private Investigator
G4S Compliance and Investigations
Conducted undercover operations skillfully, obtaining critical information without compromising personal safety or revealing identity.
Conducted surveillance operations, resulting in the collection of crucial evidence for various cases.
Maintained strict confidentiality regarding sensitive client information and ongoing investigations, upholding ethical standards within the profession.
Uploaded evidence into case management system each day.
Tracked claimants through routine and notable activities and documented findings with videos, photographs and audio recordings.
Security Officer
GMCS
Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Answered alarms, investigated disturbances, and contacted law enforcement personnel to escalate crises.
Updated shift logs and produced daily reports to document security activities and specific incidents.
Education
High School Diploma
Montpelier High School | Montpelier, VT | 01-2020
Skills
Emergency response
De-escalation techniques
Conflict resolution skills
Restraint techniques
Self-defense tactics
Search and seizure procedures
CPR certified
Certification
TECC/TCCC Training Certificate through Crisis Medicine by Mike Shertz MD,18D
K9 TECC/TCCC Training Certificate through Crisis Medicine by Mike Shertz MD, 18D
Improvised TECC/TCCC training through Crisis Medicine by Mike Shertz MD/18D
BLS CPR Certification
K9 Emergency Care through Impact EMS
Psychological First Aid certificate through Johns Hopkins University
Tactical Trauma Care - Basic Provider Casualty Approach certificate through CTOMS
Certified Healthcare Security Officer (CHSO) certification through IAHSS