KeAshia Kirkland
Augusta
Summary
Experienced professional with a strong background in financial transactions, client relationship building, and customer service. Proficient in payment processing, sales, and problem-solving. Demonstrates a proactive mindset and strong teamwork ethic. Effective communicator with a drive for continuous learning and growth in a dynamic work setting.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Cashier
Chick-fil-A
Augusta
12.2025 - 07.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Managed cash register operations and maintained balanced cash drawers.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Processed customer transactions quickly and accurately at the checkout.
- Assisted customers with product inquiries and returns efficiently.
- Greeted customers and answered any questions they had about the store's products and services.
- Collaborated with front-end staff to provide customer assistance.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
Cashier
Walmart
03.2022 - 10.2022
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Covered additional shifts to meet staffing needs and support operational demands.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Maintained balanced cash drawer, ensuring accurate accounting and financial integrity at shift end.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Counted money accurately at the beginning and end of each shift. in cash drawers at beginning and end of shifts to maintain accuracy.
- Covered additional shifts to support business requirements.
- Enhanced customer satisfaction by delivering quick and precise cash transactions.
Receptionist
Dedicated to Children
05.2019 - 08.2021
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Greeted and assisted visitors, ensuring a welcoming environment for children and families.
- Scheduled and coordinated appointments to improve office flow and resource allocation.
- Managed multi-line phone system, directing calls effectively to appropriate staff members.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained organized front desk operations, ensuring timely handling of inquiries and documentation.
- Managed incoming calls to streamline front desk operations and ensure prompt customer service.
- Enhanced visitor experience by providing detailed information and assistance.
- Greeted visitors warmly and addressed needs promptly to enhance overall customer satisfaction.
Education
High School Diploma -
Academy of Richmond County High School
Augusta, GaCulinary Arts -
Helms College
Augusta, GaSkills
- Cash register operation
- Cash handling
- Payment processing
- Cash handling procedures
- ID verification
- Customer service
- Customer assistance
- Customer relations
- Customer engagement
- Customer service excellence
- Sales techniques
- Store safety
- Inventory management
- Retail compliance
- Cash register systems
Certification
ServSafe- Helms College
Personal Information
Gender:
Languages
Gender:
Timeline
Cashier
Chick-fil-A
12.2025 - 07.2026
Cashier
Walmart
03.2022 - 10.2022
Receptionist
Dedicated to Children
05.2019 - 08.2021
High School Diploma -
Academy of Richmond County High School
Culinary Arts -
Helms College