Keaton Harris
Lubbock,TX
Summary
Results-driven Sales Manager with proven success in leading sales teams to achieve targets and expand market reach. Skilled in developing effective sales strategies, fostering client relationships, and identifying new business opportunities. Demonstrated ability to improve team performance through coaching and motivational techniques. Consistently enhanced revenue growth by implementing innovative sales tactics and optimizing operational processes.
Overview
4
4
years of professional experience
Work History
Sales Manager
Foam Tech
Lubbock, Texas
11.2021 - 12.2023
- Supported sales team members to drive growth and development.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Performed sales consultations and educated clients on products and services.
- Oversaw regional and local sales managers and staff.
- Built sales forecasts and schedules to reflect desired productivity targets.
- Analyzed customer data to identify trends, preferences, and opportunities for growth.
- Participated in negotiations with vendors regarding product purchases or contracts.
- Established ambitious goals for employees to promote achievement and surpass business targets.
- Developed and implemented sales strategies to increase market share.
- Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
- Managed daily operations of sales department, including supervision of staff members.
- Coached, developed and motivated team to achieve revenue goals.
Operations Manager
Progressive Properties Lubbock
Lubbock, Texas
05.2020 - 09.2022
- Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
- Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
- Analyzed data from daily reports to identify trends in production performance metrics.
- Prepared staff work schedules and assigned team members to specific duties.
- Mitigated business risks by working closely with staff members and assessing performance.
- Recruited, hired and trained crew members on application of projects, customer relations, and customer service.
- Created detailed reports on the performance of individual departments within operations.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Built strong operational teams to meet process and production demands.
- Improved productivity initiatives, managing budgets and accounts, coordinating itinerary and scheduling appointments.
- Developed and implemented operational procedures to ensure quality standards are met.
- Directed day-to-day operations by spearheading implementation of short-term and long-term strategies to achieve business plan and profitability goals.
- Established effective relationships with vendors to negotiate pricing and secure materials needed for production.
- Motivated and evaluated personnel for performance improvement and goal achievement.
- Formed and sustained strategic relationships with clients.
- Delivered positive customer experiences by implementing effective quality assurance practices.
Education
Some College (No Degree) - Exercise Sports Sciences
Texas Tech University
Lubbock, TXSkills
- Solution selling
- KPI analysis
- Territory sales management
- National account management
- Strategic account development
- Key account development
- Sales team training
- Sales operation
- Sales presentation
- Social media savvy
- Sales territory growth
- Review of contracts
- Sales process
- Relationship building
- Resolution-oriented
- Business development and planning
- Performance management
- Superb time management
- Employee motivation
- Risk mitigation
- Performance coaching
- Training and development
- Territory and account management
- Market research, forecasting, and analysis
- Sales coaching
- Contact follow-up
- Sales closing techniques
- Vendor relationship management
- Exceptional multi-tasker
- B to B sales
- Goal setting
Timeline
Sales Manager
Foam Tech
11.2021 - 12.2023
Operations Manager
Progressive Properties Lubbock
05.2020 - 09.2022
Some College (No Degree) - Exercise Sports Sciences
Texas Tech University