Summary
Overview
Work History
Education
Skills
Timeline
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Keaton Pearson

Keaton Pearson

Lubbock,TX

Summary

I have worked two summers for Neil Newton at Paradise Marina and Watersports and Paradise Parasail, demonstrating exceptional customer service and problem-solving abilities. Excelled in enhancing marina safety and operations, significantly improving customer satisfaction. Skilled in environmental awareness and teamwork, adept at fostering positive relationships and ensuring efficient, safe marine environments.

Overview

4
4
years of professional experience

Work History

Paradise Marina and Watersports

Neil Newton
05.2024 - 09.2024
  • Test-drove vehicles to confirm proper operation before delivering to customers.
  • Answered questions and provided information about [Area of expertise].
  • Checked tools and equipment to prevent accidents and injuries.
  • Refilled automobiles and vehicles with appropriate levels of fluids and lubricants.
  • Monitored and maintained organized work space, confirming efficient operations.
  • Removed safety hazards, soiled items, and trash from customer areas.
  • Responded to customer requests efficiently and with knowledgeable assistance.
  • Followed safety protocols while working, avoiding accidents and injuries.
  • Confirmed excellent customer service by quickly resolving customer concerns.
  • Trained and mentored new employees on company procedures and safety protocols.
  • Conducted regular inventory checks of supplies and equipment for efficient marina operations.
  • Maintained strong working relationships with colleagues and supervisors, contributing to a positive and collaborative work environment.
  • Increased customer satisfaction by providing friendly assistance with docking, fueling, and other marine services.
  • Enhanced marina safety by regularly inspecting docks, equipment, and boating facilities.
  • Actively monitored weather conditions to provide timely updates and guidance to boat owners during inclement weather events.
  • Supported marina maintenance tasks for a clean and well-organized environment.
  • Provided prompt response to emergencies, ensuring the safety of all marina patrons.
  • Facilitated effective communication between boat owners, staff, and management for smooth daily operations.
  • Utilized marine radio systems to communicate with vessels entering or exiting the marina effectively.
  • With intuitive problem-solving skills helped resolve customer issues swiftly while maintaining a positive attitude throughout interactions.
  • Provided backup support for office administrative duties such as answering phone calls or processing payments during peak hours.
  • Streamlined vessel check-in and check-out processes to improve customer experiences.
  • Educated customers on local boating regulations and guidelines for safe navigation within the harbor area.

Quality Dirt Work And Construction

Wayne Weeks
01.2023 - 04.2024
  • Maintained high customer satisfaction rates by providing exceptional service during routine maintenance visits, as well as addressing any concerns promptly upon request.
  • Conducted preventive maintenance on equipment.
  • Fabricated custom and replacement parts according to specifications, using hand tools.
  • Improved facility safety by installing and maintaining electrical systems in compliance with local codes and regulations.
  • Performed thorough testing of newly installed or repaired equipment to guarantee optimal performance and mitigate potential issues.
  • Updated existing wiring systems to accommodate new technologies while adhering to established guidelines and standards.

Paradise Parasail

Neil Newton
05.2020 - 09.2020
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

High School Diploma -

New Home ISD
New Home, TX

Skills

    Environmental awareness

    Salesmanship

    Security measures

    Teamwork and Collaboration

    Customer Service

    Problem-Solving

    Time Management

    Attention to Detail

    Problem-solving abilities

    Multitasking

    Multitasking Abilities

    Reliability

    Excellent Communication

    Critical Thinking

    Organizational Skills

    Team Collaboration

    Active Listening

    Effective Communication

    Adaptability and Flexibility

    Safety awareness

    Valid Driver's License

    Decision-Making

    Customer Communication

    Cleaning procedures

    Relationship Building

    Safety Procedures

    Flexible Schedule

    Team building

    Self Motivation

    Professionalism

    Good Judgment

    Continuous Improvement

    Professional Demeanor

    Fueling Operations

    Heavy Lifting

    Waste disposal

Timeline

Paradise Marina and Watersports

Neil Newton
05.2024 - 09.2024

Quality Dirt Work And Construction

Wayne Weeks
01.2023 - 04.2024

Paradise Parasail

Neil Newton
05.2020 - 09.2020

High School Diploma -

New Home ISD

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Keaton Pearson