Keaton Shepler
Bowen
Summary
Dedicated worker with strong organizational skills and a positive attitude. Proven ability to enhance customer satisfaction while collaborating effectively with team members during high-pressure situations.
Overview
4
4
years of professional experience
Work History
Volunteer
My Cousin
Bowen, IL
05.2022 - Current
Food and Beverage Cashier
Cozy Cone
Augusta, IL
05.2025 - 08.2025
- Processed customer transactions accurately using point-of-sale system.
- Assisted customers with menu selections and dietary inquiries.
- Maintained cleanliness and organization in dining area and service stations.
- Collaborated with team members to ensure efficient service during peak hours.
- Handled cash and credit card payments, ensuring secure transaction processes.
- Provided prompt service, enhancing overall customer experience and satisfaction.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Enhanced customer satisfaction by efficiently processing food and beverage orders and payments.
- Utilized product knowledge of foods and beverages to make suggestions to customers.
- Supported team members during busy periods by multitasking effectively between cashier duties and other station responsibilities as needed.
- Operated and sanitized kitchen and food preparation equipment.
- Handled cash transactions accurately, minimizing discrepancies and safeguarding company assets.
Education
No Degree - N/A
Southeastern Jr/sr Highschool
Augusta, IL05-2028
Skills
- Positive attitude
- Teamwork and collaboration
- Organized and efficient
- Problem-solving
- Team collaboration
- Leadership qualities
- Customer service
- Answering phones
- Telephone and email etiquette
- Multitasking
Accomplishments
- National Honors Society member.
- Top 5 in my class
Timeline
Food and Beverage Cashier
Cozy Cone
05.2025 - 08.2025
Volunteer
My Cousin
05.2022 - Current
No Degree - N/A
Southeastern Jr/sr Highschool