Keaun Williams

• Reviewed repairs by test driving vehicles and conducting final inspections.
• Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
• Conduct accurate vehicle condition assessments by collecting, recording, and communicating all required information (including cosmetic, specific mechanical conditions, options, etc.) about customer appraisals for a Buyer, Senior Buyer, or Purchasing Manager’s analysis.

• Accurate optioning of vehicles during assessments and CarMax inventory.

• Complete final condition verifications on inventory acquired through online customer channels.

• Built and maintained productive relationships with employees.
• Greeted clients and provided personalized support to meet unique needs and promote brand loyalty.
• Performed administrative duties such as filing paperwork related to concierge service transactions.

• Assisted teammates with sales-processing tasks to meet daily sales goals.
• Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.

• Analyzed client orders and available driving personnel to plan and execute deliveries within client needs and expectations.
• Received, evaluated and scanned in new inventory, updated computer database and proactively resolved variances.
• Completed month-end and year-end closings, kept records audit-ready and monitored timely recording of accounting transactions.
• Recorded credit memos, processed invoices and completed month-end reports to assist with time-sensitive functions.
• Performed cycle counts on daily basis to immediately spot errors and apply remedies.
• Maintained proper paperwork to provide accurate incident records.