Danielle Souza
Danvers,MA
Summary
Dynamic Auto Appraiser Assistant at Paul’s Collision Inc, skilled in expert damage assessment and effective communication. Successfully evaluated vehicle damage, ensuring accurate repair cost estimates and compliance with industry regulations. Recognized for attention to detail and problem-solving abilities, contributing to enhanced client satisfaction and streamlined appraisal processes.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Auto Appraiser Assistant
Paul’s Collision Inc
Middleton, Ma
02.2020 - Current
- Evaluated vehicle damage to determine repair costs and insurance estimates.
- Conducted thorough inspections using industry-standard tools and software.
- Collaborated with repair teams to ensure accurate assessments and timely service.
- Prepared detailed reports outlining appraisal findings for client review.
Education
Associate of Science - Nursing
Middlesex Community College
Billerica, MASkills
- Professionalism and ethics
- Vehicle inspection proficiency
- Insurance policy sales
- Adaptive learning
- Fraud detection skills
- Detail-oriented approach
- Technical report writing
- Problem-solving capacity
- Expert damage assessment
- Advanced estimating techniques
- Strong communication
- Computer software expertise
- Auto repair estimation
- Cost analysis expertise
- Industry regulations compliance
- Auto body repair
- Restoration techniques
- Insurance procedures
- Parts ordering
- Claims processing
- Paint matching
- Vehicle inspection
- Electrical systems
- Welding techniques
- Damage assessment
- Wheel alignment
- Repair planning
- Cost estimation
- Labor costing
- Mechanical aptitude
- Diagnostic tools
- Structural analysis
- Claims process explanation
- Teamwork
- Teamwork and collaboration
- Customer service
- Problem-solving
- Insurance policy knowledge
- Time management
- Attention to detail
- Problem-solving abilities
- Multitasking
- Claims investigation
- Multitasking Abilities
- Reliability
- Excellent communication
- Critical thinking
- Organizational skills
- Team collaboration
- Decision-making skills
- Active listening
- Effective communication
- Adaptability and flexibility
- Decision-making
- Customer service expertise
- Inspection documentation
- Teamwork skills
- Relationship building
- Mechanical Knowledge
- Vehicle inspections
- Computer proficiency
- Professional ethics
- Team building
- Task prioritization
- Self motivation
- Interpersonal skills
- Management skills
- Analytical thinking
- Conflict resolution
- Goal setting
- Appointment scheduling
- Risk assessment
- Professionalism
- Interpersonal communication
- Quality control
- Time management abilities
- Continuous improvement
- Adaptability
- Written communication
- Appointment coordination
- Project management
- Technical understanding
- Knowledgeable in software
- Report writing
- Damage assessments
- System evaluation
- Estimate preparation
- Proficient in software
- Onsite inspection skills
- Analytical skills
- Structural assessment
- Regulatory compliance
- Repair cost estimation
Certification
North shore community college auto appraiser class
Languages
English
Professional Working
Portuguese
Professional Working
Timeline
Auto Appraiser Assistant
Paul’s Collision Inc
02.2020 - Current
Associate of Science - Nursing
Middlesex Community College