Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Keauna Redd

3222 Nathan Avenue, Memphis,TN

Summary

Compassionate Social Worker with comprehensive experience providing social services to various groups of people to aid with mental health and substance abuse issues. Well-versed in assessing client strengths, advocating for client resources and conducting thorough psychosocial and needs assessments for individuals in acute crisis. Kind and respectful professional with demonstrated conflict resolution skills and strong decision-making abilities.

Overview

6
6
years of professional experience

Work History

School Social Worker

Memphis Shelby County Schools
Memphis, TN
09.2022 - Current
  • Provided crisis intervention support for students, families and educators.
  • Counseled individuals and groups in specific problem areas.
  • Assisted teachers with identifying, referring and supporting students.
  • Worked with teachers, administrators, students, parents and external support agencies to maximize treatment success.
  • Developed treatment and intervention plans for students needing extra support.
  • Maintained thorough case history records and wrote detailed reports.
  • Documented full student psychosocial histories as part of evaluation process.
  • Utilized established assessment techniques to evaluate and diagnose social interaction and leading problems.
  • Helped determine and implement school policies in regular meetings.
  • Compiled socio-psychiatric case histories to facilitate accurate diagnoses.
  • Identified appropriate community resources and provided referrals for services.
  • Established behavioral modification goals and assessed progress toward goals.
  • Worked with care team to assess client needs and discuss collaborative treatment efforts.
  • Participated in ongoing training to maintain license and enhance knowledge of relevant mental health topics.
  • Maintained confidential case documentation.

NARC Supervisor

Lakeside Behavioral Health Systems
Memphis, TN
11.2021 - 08.2022
  • Directs and supervises the day-to-day operation of the Needs Assessment and Referral Center
  • Ensure prospective service recipients' linkage to appropriate resources or care providers
  • Assigns responsibilities to assure prompt response to patient needs
  • Review and maintain all documents and departmental logs and ensure fair distribution of patients to physicians
  • Telephonic and in-person risk assessment, psychosocial assessment, and crisis intervention
  • Initial contact with referral sources and potential patients
  • Coordinating the referral and intake process and determining appropriate level of care
  • Facilitating the hospital admission process and maintaining communication with referral sources, families, patients and unit staff.
  • Established and enforced clear goals to keep employees working collaboratively.
  • Provided ongoing training to address staff needs.
  • Identified and corrected performance and personnel issues to reduce impact to business operations.
  • Maintained operating schedule to provide effective coverage for key areas and achieve objectives.

NARC Assessor

Lakeside Behavioral Health Systems
Memphis, TN
10.2020 - 11.2021
  • Telephonic and in-person risk assessment, psychosocial assessment, and crisis intervention
  • Initial contact with referral sources and potential patients
  • Coordinating the referral and intake process and determining appropriate level of care
  • Facilitating the admission process and maintaining communication with referral sources, families, patients and unit staff.

Social Worker

The Village
Germantown
12.2019 - 07.2020
  • Care planning and End of Life planning
  • Assessing and screening residents for psychosocial needs including Mini Mental State Examination assessments
  • Determining resident’s appropriateness for Memory Care and Assisted Living
  • Planning, developing, and evaluating patient’s level of functioning by conducting and facilitating level of care and service plan meetings with residents, family members, and members of the interdisciplinary team
  • Making assignments for screening by other members of the Interdisciplinary team
  • Information and referral for additional services at the facility and outside services
  • Providing and aiding in the access of services to meet the resident’s needs
  • Helping residents to adjust to and cope with problems they are or may experience due to their illness or age-related conditions and all other on-going assistance

Social Work Intern

HopeWorks Inc
Memphis, TN
08.2019 - 04.2020
  • Facilitate and assist in Personal and Career Development courses and HiSET Adult Education courses within the facility and prison
  • Assist with planning and implementation of curriculum
  • Individual and group counseling

Social Work Intern

The Village
Germantown
09.2018 - 04.2019
  • Discharge planning and End of Life planning
  • MDS (Minimum Data Set) assessments for Medicare and Medicaid purposes
  • BIMS (Brief Interview of Mental Status) assessments
  • Plan, develop, and evaluate patients level of functioning
  • Providing, developing, and aiding in the access of services to meet the resident’s needs
  • Helping all residents to adjust to and cope with problems they are or may experience due to their illness and all other on-going assistance.

Education

School Social Worker License

Tennessee Department of Education
06.2020

Master of Social Work -

Union University
05.2020

Bachelors of Social Work -

Union University
05.2019

Diploma - Pharmacy Technician

Remington College
Memphis, TN
02.2013

Skills

  • Strong communication
  • Problem solving and verbal de-escalation
  • Great listening skills
  • Documentation/ Reporting
  • Computer skills
  • First Aid/CPR
  • Data entry
  • Experience in leadership
  • Organization
  • Good written and verbal skills
  • Excellent customer service skills
  • Insurance billing/ claims

Additional Information

  • RELEVANT COURSEWORK , Human Behavior/ Social Environment I & II Populations at Risk Child & Adolescent Psychology Clinical Social Work Adv. Practice w/ Individuals, Families, & Groups School Social Work Practice & Program Evaluation Adv. Practice w/ Organizations, Communities, & Groups Social Policy Psychopathology

Timeline

School Social Worker

Memphis Shelby County Schools
09.2022 - Current

NARC Supervisor

Lakeside Behavioral Health Systems
11.2021 - 08.2022

NARC Assessor

Lakeside Behavioral Health Systems
10.2020 - 11.2021

Social Worker

The Village
12.2019 - 07.2020

Social Work Intern

HopeWorks Inc
08.2019 - 04.2020

Social Work Intern

The Village
09.2018 - 04.2019

School Social Worker License

Tennessee Department of Education

Master of Social Work -

Union University

Bachelors of Social Work -

Union University

Diploma - Pharmacy Technician

Remington College

Similar Profiles

CREATE PROFILE
Keauna Redd