Keauncey Spruill
Administrative Assistant
Mount Vernon,NY
Summary
Proactive and driven administrative professional with proven expertise in implementing new systems across multiple platforms, successfully handling customer support issues, and nurturing business relationships across industries. 5+ years of creating and aiding in community-based events with various nonprofits across the five boroughs of New York.
Overview
7
7
years of professional experience
Work History
Administrative Assistant
Atlantis Management Group
Mount Vernon, NY
01.2023 - Current
- Prepare and upload invoices, purchase orders, and statements using Microsoft Teams for the Accounts Payable Department while maintaining a proficient workflow.
- Created a digital filing system for all legal documents using Teams and Excel resulting in a 20% increase in productivity and efficiency across all departments.
- Partnered with Human Resources and District Managers across the Northeastern region in order to accurately manage the creation of all requisitions using ADP Recruitment.
- Tasked with managing multiple concurrent projects for Payroll and Human Resources ensuring and reducing turnaround time by 60%.
Patient Financial Advisor
New York Presbyterian
Manhattan, New York
02.2021 - 12.2022
- Coordinated with internal departments and the NYSOH to educate and provide patients with the adequate insurance or financial options resulting in the return of more than 40% of patients.
- Handled over 150+ daily incoming calls from patients looking for assistance to process health insurance through EPIC to resolve billing discrepancies and submissions.
- Checked in with patients bedside and families to gather required information needed in order to determine best course of action.
- Resolved patient complaints in a timely manner and communicated resolution with the patient.
Administrative Assistant
Boston and West
Mount Vernon, New York
11.2018 - 01.2021
- Greeted visitors, provided general information about the company, and directed them to the appropriate personnel.
- Sorted and distributed all incoming mail, and prepared outgoing mail via FedEx or the US Postal Service.
- Prepared travel arrangements and itineraries within an appropriate timeframe for executive team members.
- Assisted in the planning and execution of corporate events, fundraisers, and food drives.
Education
Bachelor of Science - Digital Communications And Multimedia
SUNY, Purchase
Purchase, NYSkills
- Community Outreach
- Project Management
- Contract Preparation
- Professional Discretion
- Interpersonal Communication
- Payroll Administration
- Strategic Planning
- Conflict Management
Timeline
Administrative Assistant
Atlantis Management Group
01.2023 - Current
Patient Financial Advisor
New York Presbyterian
02.2021 - 12.2022
Administrative Assistant
Boston and West
11.2018 - 01.2021
Bachelor of Science - Digital Communications And Multimedia
SUNY, Purchase