Keavin Blount

• Streamlined corporate operations by implementing efficient workflow processes and utilizing advanced project management tools.
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
• Managed vendor contracts for optimal service delivery, competitive pricing, and overall value to the organization.
• Spearheaded organizational restructuring efforts that resulted in streamlined operations while maintaining high employee morale and retention rates.
• Scheduled employees for shifts, taking into account customer traffic and employee strengths.
• Supervised operations staff and kept employees compliant with company policies and procedures.
• Interacted well with customers to build connections and nurture relationships.
• Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
• Assisted in recruiting, hiring and training of team members.
• Trained and guided team members to maintain high productivity and performance metrics.
• Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
• Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Developed and maintained relationships with external vendors and suppliers.
• Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
• Managed purchasing, sales, marketing and customer account operations efficiently.
• Identified and resolved unauthorized, unsafe, or ineffective practices.
• Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
• Facilitated smooth collaboration between departments through clear communication channels.
• Monitored daily cash discrepancies, inventory shrinkage and drive-off.
• Developed and implemented strategies to maximize customer satisfaction.
• Developed strong relationships with vendors, resulting in better pricing and improved service quality.
• Implemented business strategies, increasing revenue, and effectively targeting new markets.

Built the business from the ground up and sold my shares to my business partner in 2015.