Summary
Overview
Work History
Education
Skills
Timeline
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KAUAI BENJAMIN

Fort Riley North,KS

Summary

Accomplished Phlebotomist with a proven track record at Foundation Health Partners, enhancing patient care through expert venipuncture and stringent adherence to HIPAA. Demonstrated adaptability and patient confidentiality, significantly improving phlebotomy processes. Skilled in specimen handling and committed to high-quality patient service.

Overview

13
13
years of professional experience

Work History

Phlebotomist

Foundation Health Partners
Fairbanks, AK
12.2022 - 10.2024
  • Verified patients' identification for proper sample collection.
  • Adhered to HIPAA standards and maintained patient confidentiality in all interactions.
  • Performed venipunctures, finger sticks and heel sticks for both adult and pediatric patients.
  • Verified proper storage and transportation of specimens to laboratories.
  • Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
  • Reviewed and processed requisitions for laboratory tests.
  • Developed and implemented strategies to improve phlebotomy processes.

Retail Sales Associate

Old Navy
Fairbanks, AK
10.2021 - 12.2022
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
  • Performed cash, card, and check transactions to complete customer purchases.
  • Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
  • Monitored customers for signs of security concerns and escalated issues to management.
  • Prioritized helping customers over completing other routine tasks in store.
  • Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Handled customer complaints with empathy and patience, resolving issues to maintain positive store reputation.
  • Engaged with customers on sales floor, offering assistance and improving shopping experience.
  • Trained new employees in sales techniques and store procedures, improving team effectiveness.
  • Greeted customers and provided outstanding customer service.

Material Handler

Army Air Force Exchange Service
Fort Belvoir, VA
11.2016 - 12.2018
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
  • Kept storage areas organized, clean, and secure to fully protect company assets.
  • Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered, or distributed.
  • Expedited order fulfillment by accurately picking, packing, and shipping products to customers.

Cashier

Army Air Force Exchange Service
Columbia, SC
08.2015 - 10.2016
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Promoted store promotions and incentive programs to increase overall sales revenue.
  • Verify customers identification before purchasing products

Cashier

Price Chopper
Watertown, NY
07.2011 - 12.2014
  • Welcomed customers and helped them locate products of interest.
  • Advertise and promote sales including participating in sales events.
  • Promoted company’s membership and to maximize discount benefits.
  • Maintained and organized merchandise displays to boost sales.

Processed customer purchases accurately.

Education

Certificate - Phlebotomy

University of Alaska Fairbanks
Fairbanks, AK
11.2022

Diploma - Tourism And Hospitality

Palau High School
Koror, Palau
05.2008

Skills

  • Venipuncture
  • Order of draw
  • Patient care
  • Specimen handling
  • Sample and specimen collection
  • Butterfly needle technique
  • HIPAA compliance
  • Patient confidentiality
  • Blood collection techniques
  • Specimen labeling procedures
  • Blood culture collection
  • Capillary puncture
  • Syringe method
  • Adaptable approach
  • Quality assurance
  • Sample labeling
  • Sanitation and sterilization
  • Blood collection
  • Laboratory procedures understanding

Timeline

Phlebotomist

Foundation Health Partners
12.2022 - 10.2024

Retail Sales Associate

Old Navy
10.2021 - 12.2022

Material Handler

Army Air Force Exchange Service
11.2016 - 12.2018

Cashier

Army Air Force Exchange Service
08.2015 - 10.2016

Cashier

Price Chopper
07.2011 - 12.2014

Certificate - Phlebotomy

University of Alaska Fairbanks

Diploma - Tourism And Hospitality

Palau High School
KAUAI BENJAMIN