Kebi Lightfoot
Raleigh,USA
Summary
Dynamic Human Resources professional with extensive experience in talent acquisition, employee relations, and performance management. Demonstrated ability to cultivate strong team collaboration and achieve results through strategic initiatives. Expertise in conflict resolution, training and development, and organizational development enhances capacity to drive business success. Adaptable and dependable, consistently aligning HR practices with evolving organizational needs while leveraging a strong operational management background.
Overview
11
11
years of professional experience
Work History
Human Resources Manager
Amazon
Fayetteville, NC
06.2025 - Current
- Developed and implemented HR policies to enhance employee engagement and retention.
- Streamlined recruitment processes, reducing time-to-hire through innovative sourcing strategies.
- Led talent management initiatives, fostering professional development and succession planning.
- Managed employee relations issues, ensuring compliance with labor laws and organizational policies.
- Drove end-to-end PXT operational excellence through rigorous process execution, structured inspection routines, and effective documentation standards
- Monitored employee sentiment for a workforce of 1500+ associates through regular floor presence, MyVoice board engagement, and VOA board responses, translating feedback into actionable improvements
- Leveraged HR analytics and metrics to identify trends in attrition, attendance, and engagement, implementing targeted action plans that measurably improved retention
- Conducted comprehensive training programs to improve workforce skills and performance standards.
- Analyzed workforce data to identify trends and inform strategic decision-making for HR initiatives.
- Collaborated with leadership teams to align HR practices with business goals and objectives.
Sr. Human Resources Business Partner
Amazon
Fayetteville, NC
06.2024 - 06.2025
- Partners with site leadership to develop and execute HR strategies aligned with business objectives and organizational goals
- Leads employee relations investigations and provides guidance on complex HR matters while ensuring compliance with company policies and employment laws
- Develops and implements talent management strategies including succession planning, performance management, and leadership development initiatives
- Analyzes workforce metrics and provides data-driven recommendations to improve employee engagement, retention, and productivity
- Manages full-cycle recruitment processes and provides strategic staffing solutions to meet business needs
- Coaches and advises managers on performance management, employee development, and organizational effectiveness
- Facilitates training programs and workshops to enhance leadership capabilities and employee skill development
- Drives diversity and inclusion initiatives while promoting a positive workplace culture and employee experience
- Monitored employee sentiment for a workforce of 1,500+ associates through regular floor presence, MyVoice board engagement, and VOA board responses, translating feedback into actionable improvements
Operations Manager
Amazon
Detroit, MI
07.2022 - 06.2024
- Conduct performance evaluations, providing constructive feedback in order to enhance overall efficiencies
- Maintain quality of service, enforcing organization standards and meet/exceed all key performance metrics as established
- Stock and replenish merchandise according to merchandising layouts
- Effectively communicate clear expectations and goals to each team member
- Recruit, interview, hire talented individuals, and foster positive relationships with key partners
- Ensure operations and objectives are achieved and maintained through coaching and developing staff
- Communicate clear expectations and goals to each team member
- Participate in continuous improvement, generating suggestions and recommendations towards process improvement
- Monitored and coach employee sentiment for a workforce of 500+
Area Manager II
Amazon
Birmingham, AL
07.2021 - 07.2022
- Implemented policies and procedures, participated in strong employee development and management roles
- Utilized strong analytical and quantitative skills and maintained inventory within established guidelines
- Worked closely with PXT to ensure overall employee experience and going above and beyond to improve everyone's experience
- Acted as an onboarding partner and helped develop and train new AM's
- Collaborate with PXT team to champion and accelerate a culture of excellence in which associates feel engaged and inspired to deliver top business results
- Support safety and compliance programs
- Supervise and train between 50-100 associates per shift
- Onboarded new employee, including training, mentoring and new hire documentation
- Cross-trained existing employees to maximize team agility and performance
- Review work forecasts and determine productivity requirements to meet overall business objectives
- Led a team of 100+ associates, overseeing daily operations and ensuring optimal productivity in a high-volume fulfillment center
Assistant Operations Manager
TJ Maxx
Birmingham, AL
07.2015 - 07.2021
- Actively participated in the evolution of solution strategies, ensuring the team meets and exceeds established KPIs
- Restructured employee recruiting plans, emphasizing social media and other modern funnels that increased job visibility by 85%
- Improved processes for filing and maintaining new hire documents and I-9 verifications
- Provide resolution to complex and confidential issues
- Create and implement forward-thinking initiative to improve employee engagement
- Streamline HR efficiencies, coordinate new hire orientations and provided onboarding and training for new employees
- Maintained strong working knowledge of department of Labor's fair standards Act and other regulations
Education
Bachelor of Science - Business Management
Jacksonville State University
Jacksonville, AL12-2010
Skills
- Employee Relations & Investigations
- Strategic HR Business Partnership
- Team Leadership & Development
- Data-Driven Workforce Solutions
- Operational Excellence
- Change Management
- Talent Management & Succession Planning
- HR Compliance & Risk Mitigation
- Technology Adoption & Digital Transformation
- Performance Management & Coaching
Timeline
Human Resources Manager
Amazon
06.2025 - Current
Sr. Human Resources Business Partner
Amazon
06.2024 - 06.2025
Operations Manager
Amazon
07.2022 - 06.2024
Area Manager II
Amazon
07.2021 - 07.2022
Assistant Operations Manager
TJ Maxx
07.2015 - 07.2021
Bachelor of Science - Business Management
Jacksonville State University