Summary
Overview
Work History
Education
Skills
Awards
Certification
Languages
Timeline
Generic

Kechna Calixte

Customer Service Representative
Tampa,Florida

Summary

Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Bakery Assistant

Publix
01.2018 - Current
  • Have a keen eye for detail, passionate about hospitality and upholding a positive workplace image.
  • Enhanced customer satisfaction by consistently producing high-quality baked goods and maintaining a clean, organized workspace.
  • Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
  • Increased production efficiency through effective time management and multitasking during busy periods.
  • Reduced waste and increased efficiency by accurately measuring ingredients and closely monitoring baking processes.

Student Ambassador / Teachers Assistant

Saint Leo University
09.2019 - 12.2021
  • Demonstrated strong communication and interpersonal skills, effectively liaising between students, teachers, and school administration
  • Developed essential leadership skills through participation in specialized training programs and workshops offered by the university.
  • Enhanced university reputation by representing the institution at various events, including open houses and college fairs.
  • Collaborated with faculty members to develop engaging lesson plans and educational materials, enhancing the overall learning experience for students.

Student Records

Indian River State College
04.2018 - 08.2019
  • Assisting administrative personnel and professors in providing photocopies and filings
  • Maintaining and managing private student information in online and physical files
  • Accurately maintained and updated student records, ensuring data confidentiality and compliance with institutional policies and regulations
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Increased customer satisfaction by providing professional and courteous front desk support.

Education

Hospitality Management/Tourism

Hillsborough Community College
Tampa, FL

Skills

  • Leadership and Communication
  • Strong Problem Solving Abilities
  • Confidentiality and Compliance
  • Display Setup
  • Team Collaboration
  • Customer Service
  • Hospitality service expertise
  • Punctual and Reliable

Awards

  • LEAP (Leadership, Education, Attitude, and Patriotism)
  • Outstanding Basic Female Physical Fitness SC Cadet Leadership Course

Certification

  • CET - EKG Technician
  • First Aid/CPR Certified

Languages

English
French
Haitian Creole

Timeline

Student Ambassador / Teachers Assistant

Saint Leo University
09.2019 - 12.2021

Student Records

Indian River State College
04.2018 - 08.2019

Bakery Assistant

Publix
01.2018 - Current

Hospitality Management/Tourism

Hillsborough Community College

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Kechna CalixteCustomer Service Representative