Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kecia Crow

Pensacola,FL

Summary

Dedicated office manager with strong organizational and communication skills. Proven ability to enhance team collaboration, streamline operations, and resolve customer inquiries efficiently.

Overview

27
27
years of professional experience

Work History

Office Manager

Wings and Things Embroidery
Pensacola, Florida
07.2021 - 02.2026
  • Managed daily office operations to foster a positive work environment.
  • Developed strategies to improve team collaboration and productivity.
  • Trained new employees on office procedures and software applications.
  • Facilitated meetings by preparing agendas and documenting minutes.
  • Handled phone calls, emails, mail routing, and courier coordination.
  • Tracked invoices and payments to ensure accuracy of accounts receivable and payable.
  • Resolved customer inquiries promptly while maintaining strong client relationships.

Production/Administrative Office Manager

At Work Uniforms
Pensacola, Florida
07.2017 - 10.2021
  • Established efficient work procedures that enhanced daily administrative staff operations.
  • Facilitated interdepartmental communication to improve collaboration across teams.
  • Managed office equipment maintenance, coordinating timely repairs.
  • Managed communications with clients and vendors to maintain clear information flow.

Office Manager

Wings and Things Monoramming
Pensacola, Florida
07.2005 - 12.2016
  • Managed front desk operations, greeted visitors, and directed inquiries to relevant personnel.
  • Supervised staff, organized schedules, and delegated tasks to streamline workflow.
  • Processed daily invoices using in-house accounting software, ensuring accurate financial records.

Store Manager

Cato Corporation
Jackson, AL
07.1999 - 07.2004
  • Managed daily operations of busy retail environment to ensure smooth customer experience.
  • Oversaw inventory management through cycle counts, audits, and shrinkage control to minimize losses.
  • Coordinated scheduling and staff assignments to maintain optimal coverage and service levels.
  • Maintained records of inventory, sales, and personnel activity.
  • Collaborated with visual merchandising team to develop strategies to drive profitability.

Education

Some College (No Degree) - Liberal Arts And Sciences

Judson College
Marion, AL

Skills

  • Office management
  • Project management
  • Budget management
  • Invoice tracking
  • Time management
  • Organizational skills
  • Customer service
  • Effective communication

Timeline

Office Manager

Wings and Things Embroidery
07.2021 - 02.2026

Production/Administrative Office Manager

At Work Uniforms
07.2017 - 10.2021

Office Manager

Wings and Things Monoramming
07.2005 - 12.2016

Store Manager

Cato Corporation
07.1999 - 07.2004

Some College (No Degree) - Liberal Arts And Sciences

Judson College
Kecia Crow