KEDON DAVIDSON
RIDGEWOOD
Summary
To utilize my skills, high level of professionalism and efficiency to the long-term success and achievement of the organization as well as my personal and professional growth.
Overview
15
15
years of professional experience
Work History
Airport Operations GSC/CRO
JetBlue Airways
01.2023 - Current
- - Verify Customer's identification and conduct check-in process via computer.
- - Lift customer luggage up to 99lbs.
- - Communicate with customers by making announcement about flight arrivals, departures and pre-boarding information via the public address system.
- - Identify safety and security concerns, incidents, hazards and document findings via JetBlue's confidential reporting systems such as Aviation Safety Action Program (ASAP) or Safety Action Report (SAR).
- - Resolve situations impacting the operation that can result to a security concern.
- - Notify leadership in a timely manner on matters affecting the operation.
- - Assist in the preparation of aircraft cabin for Customer boarding and departure.
- - Operation of airport equipment such a Jet bridge.
- - Assists disable customers in the boarding process.
Driver Trainer
AMAZON
05.2019 - 01.2025
- - Plan, schedule and conduct training sessions for up to 15 new Amazon drivers in a classroom setting.
- - Deliver both technical and non-technical training to ensure compliance with company standards.
- - Assess new driver's performance through evaluations, including road test.
- - Assist in development and maintaining a structured onboarding process for new drivers.
- - Maintain accurate records of attendance, training progress and performance while coordinating with managers.
- - Provide expert guidance to senior managers and DSP regarding operational and procedural updates.
- - Identify and address performance concerns issues with new hires in accordance in alignment with DSP policies.
- - Offer additional support to amazon managers and external stakeholders as needed.
- - Facilitate DOT training to Amazon Drivers
- - Perform vehicle service audits and Inspection on the Amazon Fleet.
- - Oversee the maintenance and management of Amazon training fleet vehicle.
- - Collaborate with other trainers to review and enhance training effectiveness.
PRIME FLIGHT
01.2021 - 01.2022
- - Responsible for anti-icing/de-icing of various airlines at JFK Airport such as Amazon Cargo, Delta, JetBlue etc.
- - Assist JetBlue Customer Support for domestic inbound flights.
- - Domestic inbound bag room support for JetBlue passengers and cargo.
Retail Auditor
RGIS
01.2018 - 01.2020
- - Perform inventory in various retail chain stores.
- - Execute quality customer service to ensure customer satisfaction.
- - Accurate and timely data entry.
- - Efficiently complete work duties such as: SKU verification, merchandise counts, and all other job specific duties.
Accountant
UNESCO
01.2010 - 01.2016
- - Supervises and monitors internal and external meetings and functions for the commission.
- - Organize overseas and local trips for internal and external commission members.
- - Plan, organize and oversee events/meetings under the education, science and cultural programs for the commission.
- - Responsible for the commission financial data and prepare reports for internal and external business partners.
Education
Associates - Business Administration
Nassau Community College
01.2022
ACCA Level 1 - undefined
Institution of Chartered Accountants of Jamaica
Skills
- TELECOMMUNICATIONS
- TRANSPORTATION LOGISTICS
- BUSINESS ADMINISTRATIVE
- PROFICIENT WITH QUICKBOOKS
- PROFICIENT IN MICROSOFT OFFICE SUITE, MICROSOFT EXCEL, MICROSOFT POWERPOINT
- EXCELLENT CUSTOMER SERVICE
Timeline
Airport Operations GSC/CRO
JetBlue Airways
01.2023 - Current
PRIME FLIGHT
01.2021 - 01.2022
Driver Trainer
AMAZON
05.2019 - 01.2025
Retail Auditor
RGIS
01.2018 - 01.2020
Accountant
UNESCO
01.2010 - 01.2016
ACCA Level 1 - undefined
Institution of Chartered Accountants of Jamaica
Associates - Business Administration
Nassau Community College