Summary
Overview
Work History
Education
Skills
Timeline
Generic

KEDON DAVIDSON

RIDGEWOOD

Summary

To utilize my skills, high level of professionalism and efficiency to the long-term success and achievement of the organization as well as my personal and professional growth.

Overview

15
15
years of professional experience

Work History

Airport Operations GSC/CRO

JetBlue Airways
01.2023 - Current
  • - Verify Customer's identification and conduct check-in process via computer.
  • - Lift customer luggage up to 99lbs.
  • - Communicate with customers by making announcement about flight arrivals, departures and pre-boarding information via the public address system.
  • - Identify safety and security concerns, incidents, hazards and document findings via JetBlue's confidential reporting systems such as Aviation Safety Action Program (ASAP) or Safety Action Report (SAR).
  • - Resolve situations impacting the operation that can result to a security concern.
  • - Notify leadership in a timely manner on matters affecting the operation.
  • - Assist in the preparation of aircraft cabin for Customer boarding and departure.
  • - Operation of airport equipment such a Jet bridge.
  • - Assists disable customers in the boarding process.

Driver Trainer

AMAZON
05.2019 - 01.2025
  • - Plan, schedule and conduct training sessions for up to 15 new Amazon drivers in a classroom setting.
  • - Deliver both technical and non-technical training to ensure compliance with company standards.
  • - Assess new driver's performance through evaluations, including road test.
  • - Assist in development and maintaining a structured onboarding process for new drivers.
  • - Maintain accurate records of attendance, training progress and performance while coordinating with managers.
  • - Provide expert guidance to senior managers and DSP regarding operational and procedural updates.
  • - Identify and address performance concerns issues with new hires in accordance in alignment with DSP policies.
  • - Offer additional support to amazon managers and external stakeholders as needed.
  • - Facilitate DOT training to Amazon Drivers
  • - Perform vehicle service audits and Inspection on the Amazon Fleet.
  • - Oversee the maintenance and management of Amazon training fleet vehicle.
  • - Collaborate with other trainers to review and enhance training effectiveness.

PRIME FLIGHT
01.2021 - 01.2022
  • - Responsible for anti-icing/de-icing of various airlines at JFK Airport such as Amazon Cargo, Delta, JetBlue etc.
  • - Assist JetBlue Customer Support for domestic inbound flights.
  • - Domestic inbound bag room support for JetBlue passengers and cargo.

Retail Auditor

RGIS
01.2018 - 01.2020
  • - Perform inventory in various retail chain stores.
  • - Execute quality customer service to ensure customer satisfaction.
  • - Accurate and timely data entry.
  • - Efficiently complete work duties such as: SKU verification, merchandise counts, and all other job specific duties.

Accountant

UNESCO
01.2010 - 01.2016
  • - Supervises and monitors internal and external meetings and functions for the commission.
  • - Organize overseas and local trips for internal and external commission members.
  • - Plan, organize and oversee events/meetings under the education, science and cultural programs for the commission.
  • - Responsible for the commission financial data and prepare reports for internal and external business partners.

Education

Associates - Business Administration

Nassau Community College
01.2022

ACCA Level 1 - undefined

Institution of Chartered Accountants of Jamaica

Skills

  • TELECOMMUNICATIONS
  • TRANSPORTATION LOGISTICS
  • BUSINESS ADMINISTRATIVE
  • PROFICIENT WITH QUICKBOOKS
  • PROFICIENT IN MICROSOFT OFFICE SUITE, MICROSOFT EXCEL, MICROSOFT POWERPOINT
  • EXCELLENT CUSTOMER SERVICE

Timeline

Airport Operations GSC/CRO

JetBlue Airways
01.2023 - Current

PRIME FLIGHT
01.2021 - 01.2022

Driver Trainer

AMAZON
05.2019 - 01.2025

Retail Auditor

RGIS
01.2018 - 01.2020

Accountant

UNESCO
01.2010 - 01.2016

ACCA Level 1 - undefined

Institution of Chartered Accountants of Jamaica

Associates - Business Administration

Nassau Community College

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