Nura Erruas

• Notifies crew when flights are in range or making its final approach to prepare for arrival & irregular operations.
• Prepares dispatch flight release forms and arranges fueling for the aircraft.
• Maintains ground to air communications with flight crew & coordinates with OCC as needed.
• Review timelines of departure delays to ensure accurate delay coding.
• Perform administrative work & host meetings in coordination of security related activities and communication.

• Assist passengers with checking in, creating reservations, rebooking flights, and checking baggage.
• Make boarding and deplaning public announcements.
• Assist with connecting flight information and rescheduling those affected by flight interruptions.
• Dealing with complaints and inquiries and de-escalate difficult situations

• Inspected quality, quantity, and availability of goods against records.
• Worked for extended periods in uncomfortable conditions ( 12 hours per shift).
• Operated machines and delivered quality checks.
• Trained other workers in inspection and testing procedures.

• Created a warm and welcoming atmosphere by promptly greeting customers and addressing needs.
• Navigated periods of high volume with a calm demeanor to keep the store operating to standard.
• Addressed and resolved customer issues to promote satisfaction.