Kedriana Mckinney
Pascagoula
Summary
Experienced and dependable professional with strong communication, time management, and computer skills. Known for reliability and efficiency in all tasks. Motivated and detail-oriented, driven by a desire to utilize analytical and problem-solving abilities to achieve goals. Committed to delivering high-quality work and exceeding expectations.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Front Desk Agent
Hilton Garden Inn Hotel
11.2024 - Current
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Collected room deposits, fees, and payments.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
Office Assistant
Nick Floyd & Associates
01.2024 - Current
- Answered incoming calls promptly and professionally; took messages or transferred calls to appropriate personnel
- Provided customer service support via phone or email inquiries related to products or services offered by the organization
TRAVEL CHEER INSTRUCTOR
Universal Cheer Association
05.2023 - Current
- Created engaging lessons that incorporated tumbling, jumps, motions, stunts, cheers, chants, and dance elements
- Provided feedback to help improve performance levels of squads during competitions or performances
CREW MEMBER TRAINER
mcdonalds
06.2020 - 04.2022
- Encouraged open communication among crew members by facilitating team meetings regularly
- Explained job duties, responsibilities, regulations, and safety practices in detail to ensure compliance with relevant laws and regulations
Education
ASSOCIATE IN ARTS (A.A.) - PRE DENTAL HYGIENE CANDIDATE
Pearl River Community College
05.2024
Skills
- Scheduling Appointments
- Problem Solving
- Multitasking Abilities
- Adaptability
- Time Management
- Interpersonal Skills
- Effective Communication
- Customer service
Certification
Cpr
Timeline
Front Desk Agent
Hilton Garden Inn Hotel
11.2024 - Current
Office Assistant
Nick Floyd & Associates
01.2024 - Current
TRAVEL CHEER INSTRUCTOR
Universal Cheer Association
05.2023 - Current
CREW MEMBER TRAINER
mcdonalds
06.2020 - 04.2022
ASSOCIATE IN ARTS (A.A.) - PRE DENTAL HYGIENE CANDIDATE
Pearl River Community College
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