- Historical Exploration
- Aviation
- Travel
Kedric Penn
Eden,NC
Summary
Professional with extensive experience in customer service and support. Expertise in conflict resolution and effective communication, driving high levels of customer satisfaction. Proven ability to collaborate within teams and adapt to dynamic environments, consistently delivering results. Recognized for reliability and a proactive approach to achieving organizational objectives.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Stock Room Associate
Isometrics
Reidsville, NC
05.2023 - 11.2023
- Demonstrated flexibility in adapting to changing store needs or priorities, willingly taking on additional responsibilities as needed to support overall operations.
- Operated efficiently under pressure during busy seasons, prioritizing tasks effectively while maintaining a strong commitment to detail-oriented work.
- Maintained accurate inventory records, ensuring timely replenishment of stock and preventing product shortages.
- Checked numbers manually and used hand-held equipment to locate products.
- Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.
- Ensured smooth flow of operations with effective communication between the stock room and sales floor teams regarding item availability or potential delays.
Crew Member
Biscuitville
Eden, NC
04.2020 - 05.2023
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Education
High School Diploma -
Victory Christian Academy
Ruffin, NC05-2021
Skills
- Stock replenishment
- Heavy lifting
- Workplace cleanliness
- Merchandise display
- Customer service
- Attention to detail
Certification
FAA First Class Medical
Interests
Timeline
Stock Room Associate
Isometrics
05.2023 - 11.2023
Crew Member
Biscuitville
04.2020 - 05.2023
High School Diploma -
Victory Christian Academy