Kedrick Larry
Grand Prairie
Summary
Dynamic and detail-oriented professional with experience at Gardaworld, excelling in ticket validation and customer service. Recognized for emotional resilience and meticulous attention to detail, I effectively trained staff and enhanced patron experiences, contributing to successful events and venue security. Proven ability to manage multiple tasks while ensuring guest satisfaction.
Overview
25
25
years of professional experience
Work History
Ticket Taker Supervisor
Gardaworld
01.2009 - Current
- Monitored entry points to ensure accurate ticket validation and crowd control.
- Assisted patrons with inquiries, enhancing customer experience through effective communication.
- Trained new staff on ticketing procedures and customer service best practices.
- Enhanced customer experience by providing friendly and efficient ticket-taking services.
- Contributed to venue security by identifying counterfeit tickets and reporting suspicious behavior.
- Assisted in resolving patron issues, demonstrating excellent problem-solving skills and professionalism.
- Ensured guest satisfaction with prompt assistance in navigating the venue or addressing concerns regarding their tickets.
- Provided information about seating arrangements, event schedules, and venue amenities to guests upon request.
- Exemplified strong teamwork and contributed to the success of events by assisting other departments when necessary.
- Managed multiple tasks simultaneously and completed all assigned duties each shift.
Clerk
UPS
09.2000 - Current
- Coordinated inbound and outbound shipments to ensure timely delivery and compliance with company policies.
- Oversaw daily shipping and receiving activities, ensuring proper documentation and handling of goods.
- Packaged goods in safe containers to prepare for shipping, adhering to packaging protocols.
- Maximized warehouse space utilization by reorganizing storage areas according to product types, sizes, and turnover rates.
- Managed return process for defective or unwanted products, ensuring proper documentation and stock adjustments.
- Handled day-to-day shipping and receiving overseeing more than [Number] packages per day.
Education
No Degree - Industrial Engineering
Grambling State University
Grambling, LASkills
- Emotional resilience
- Supportive team member
- Meticulous attention to detail
- Consistent reliability
Languages
English
Full Professional
Interests
- Enjoy participating in [activity] for overall physical and mental well-being
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Watching Movies and TV Shows
- Music
- Gym Workouts
- Drawing and Painting
Timeline
Ticket Taker Supervisor
Gardaworld
01.2009 - Current
Clerk
UPS
09.2000 - Current
No Degree - Industrial Engineering
Grambling State University