Kedrik Eddlemon
Deputy II
Princeton,United States
Summary
Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise. Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Deputy II
Wayne County, Register of Deeds
10.2022 - Current
- Responded to in-person and telephone requests for information from general public, attorneys and other involved parties.
- Assisted newly hired clerks in learning about application reviews and verification procedures, performance strategies and customer service techniques.
- Welcomed as many as 100s customers daily, directing to appropriate departments within facility and coordinating assistance with directions or contact.
- Handled and recorded both real estate and vital records for public viewing.
- Explained form wording to patients to help each understand information required.
- Operated standard office software applications to compile data and prepare information and correspondence.
- Responded to requests for information from public, other municipalities or state and federal legislative offices.
- Performed routine data entry or document management.
Assistant Manager
UEC
04.2016 - 10.2022
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Generated repeat business through exceptional customer service.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
- Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Established performance goals for employees and provided feedback on methods for reaching those milestones.
Intern
East Carolina University Archives
04.2021 - 06.2021
- Authenticated and appraised over 100's historical documents and archival materials on daily basis.
- Evaluated records for accuracy, value and status of preservation.
- Streamlined usage by creating organizational systems for newly digitized records and documents.
- Designed innovative and interactive exhibits to showcase newly procured and digitized items.
- Researched and recorded origins, provenance, and historical significance of archival materials.
- Developed classification systems to facilitate public access to archived materials.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Gained extensive knowledge in data entry, analysis and reporting.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
Education
Bachelor of Arts - History
East Carolina University
Greenville, NC05.2022
Associate of Arts - General Ed
Wayne Community College
Goldsboro, NC05.2020
Skills
- Program coordination
- Collaborative mindset
- Meeting facilitation
- Meetings and presentations
- Staff Management
- Task Delegation
- Employee Scheduling
- Customer Relationship Management (CRM)
- Operations Management
- Verbal Communication
- Hospitality service expertise
References
- Robert Pruett, University of Mount Olive, IT, (919)-658-7760, RPruett@umo.edu
- Tristen Carter, UEC General Manager, 919-738-6413, uec005gm@uecmovies.com
- Alston Cobourn, ECU University Archivist, 252-328-4090, cobourna18@ecu.edu
- Dane Pruett, UEC Assistant Manager, 9197389064
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Deputy II
Wayne County, Register of Deeds
10.2022 - Current
Intern
East Carolina University Archives
04.2021 - 06.2021
Assistant Manager
UEC
04.2016 - 10.2022
Bachelor of Arts - History
East Carolina University
Associate of Arts - General Ed
Wayne Community College
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