Keef Williams

Dynamic Ombudsman with a proven track record at Alameda County Department of Child Support Service, excelling in high level complaint resolution, efficient problem solving on calls and in person, handling a large volume of calls, team collaboration and leadership. Expert in time management and MS Office, adept at multitasking and enhancing productivity. Achieved significant improvements in project management and stakeholder satisfaction through excellent communication and listening skills. 30 years of experience in problem solving in the community, on calls and during client interviews. Innovative in developing unique solutions targeted to precise needs of each individual case. Attentive in hearing all viewpoints and working closely with disputants to deliver mediation and solutions based on communication and cooperation.