Keefe Hoyt
Visalia,CA
Summary
Dependable Maintenance professional offering over 7 years of building maintenance and repair experience. In-depth knowledge of hand and power tool operations, including safety protocols and general maintenance. Superior expertise in carpentry, electrical systems and exterior and interior lighting system repair. Physically fit and agile with ability to lift over 75 pounds.
Overview
16
16
years of professional experience
Work History
Estimator
Central Valley Collision Repair
Visalia, CA
09.2024 - Current
- Develop strategies for improving efficiency in the body shop department.
- Prepare damage reports outlining all necessary repairs.
- Create estimates for insurance companies, detailing parts, and labor costs.
- Meet with customers to explain the repair process, and answer questions.
- Coordinate with other departments to ensure the timely completion of repairs.
- Order the parts required for vehicle repairs.
- Provide customer service by answering inquiries about repair status.
- Negotiate prices with suppliers to reduce the overall cost of repairs.
- Review damaged vehicles to determine repair costs and procedures.
- Perform diagnostic tests on vehicles to detect issues and root causes.
- Document vehicle damage and condition by taking meticulous notes and photographs.
- Trained in CCC1 estimating software
Service Writer/Warranty Administrator
Hans Boat Works Inc.
Visalia, CA
02.2021 - 08.2024
- Presented accurate estimates to inform customers of service charges and expectations.
- Delivered fast, friendly, and knowledgeable service for routine questions and service complaints.
- Prevented key account losses by researching discrepancies and correcting problems.
- Adjusted bills and refunded money to resolve customers' service or billing complaints.
- Conferred with customers to understand service needs, and write up accurate orders.
- Reached out to customers after completing sales to suggest additional service or product purchases.
- Supported sales team members to drive growth and development.
- Collected deposits or payments and arranged for billing.
- Conferred with customers by telephone or in person to provide information about products or services, and take orders.
- Provided job estimates by conducting research and contacting vendors.
Scale Service Technician
3G's Scale Services
Visalia, CA
08.2017 - 05.2020
- Test, calibrate, repair, sell, and install scales.
- Able to use scale software to configure printers and remote communication.
- Follow preventative maintenance policies and procedures
- Safely and Properly use power and hand tools
- Able to operate a knuckle booms, scissor lifts and fork lifts.
- Trained new team members on service processes to increase productivity.
- Logged services performed in service ticket system.
- Troubleshot malfunctions and diagnosed issues to service equipment quickly and fully.
- Took measurements and evaluated dimensions of surrounding area to correctly install new machinery.
- Routinely inspected equipment for preventive and emergency maintenance needs.
Laborer/Carpenter Apprentice
Sierra Range Construction/Carpenters union
Visalia, CA
01.2014 - 08.2017
- Read and understand specifications, drawings and blueprints to complete accurate, high-quality work.
- Documented labor hours and individual performance.
- Measured, cut and laid out materials based on individual job requirements.
- Prepared sites for concrete work by breaking up damaged concrete and leveling or contouring ground.
- Used organizational skills to meet productivity requirements.
- Communicated with team members to coordinate efficient, safe work and meet job schedules.
- Erected and dismantled temporary bracing, shoring and scaffolding to support crew needs.
- Performed heavy labor such as ditch digging, paving and hauling.
- Shaped or cut materials to proper measurements using hand tools, machines or power saws.
- Used band, circular and compound miter saws.
- Constructed forms to create various concrete structures.
Facility Operations Team Member
Santa Barbara Bowl
Santa Barbara, CA
03.2009 - 01.2014
- Identified problems during daily work inspections and addressed concerns.
- Diagnosed and repaired mechanical machinery issues.
- Cordially interacted with customers and displayed professional appearance as representative of company.
- Placed trash, yard clippings and other types of debris in proper receptacles to keep grounds neat and manicured.
- Perform landscaping duties such as mowing, edging, pruning and operating a blower.
- Recorded facilities work in official logs and meticulously tracked and followed recommended maintenance schedules to keep company operating smoothly and meeting customer needs.
- Implemented troubleshooting techniques to resolve issue.
- Implemented preventive maintenance practices and upheld equipment guidelines to avoid failures.
- Repaired machines, equipment or structures using tools or equipment.
Education
GED -
Yavapai College
Prescott, AZSkills
- Hard working
- Eye for detail
- Safety and Compliance
- Grounds Maintenance
- Carpentry
- Equipment Operation
- Plumbing
- Painting
- Written and Verbal communication
- Truck Loading and Unloading
- Facilities Maintenance
Timeline
Estimator
Central Valley Collision Repair
09.2024 - Current
Service Writer/Warranty Administrator
Hans Boat Works Inc.
02.2021 - 08.2024
Scale Service Technician
3G's Scale Services
08.2017 - 05.2020
Laborer/Carpenter Apprentice
Sierra Range Construction/Carpenters union
01.2014 - 08.2017
Facility Operations Team Member
Santa Barbara Bowl
03.2009 - 01.2014
GED -
Yavapai College